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Telstra Store
- Telecommunications
- Sydney, NSW
About this business
Location details
400 George Street, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
50 mins on phone 4 people later last person can't pull up my a/c, weird how the other 3 could. One comment, oh you're breaking up. Me - well I'm on a Telstra phone perhaps it's your connection in the Philippines
Tried to call Telstra re: our NBN account. Transferred to 5 different departments, verified details each time, took 45mins to answer a simple question and I still don't understand the response I have been given. I have no choice but to pay extra charges on account or I will be charged a late fee if not paid
Telstra I spent 3hrs on the phone this morning with you call centre. For whatever reason I was told our business phone was disconnected and I had to wait 24-48hrs for a reconnection. This was absolute bullshit considering we never wanted the phone disconnected. It was until I made my 4 th phone after being hung up on twice to your faults department where Francis was kind enough to sort out the real issue. All I can say is that there better a great deal of compensation for being able to receive our customers phone call for ha... read more
Terrible service from Testra - I just waited 34 mins on hold to talk to someone about upgrading my phone and then got cut off before I got to speak to someone!! For a company in the communications business you are not doing very well!!
Terrible service from Testra - I just waited 34 mins on hold to talk to someone about upgrading my phone and then got cut off before I got to speak to someone!! For a company in the communications business you are not doing very well!!
Useless service. No accountability. I have 15 conversations over a month period trying to get a phone number moved. The staff don’t care because they’re in another country and gain no benefits from helping. I’ve had nbn staff attend and say it’s got nothing to do with them, it’s for Telstra. So the process begins again. I go round and round. I try to make a complaint and I get hung up on. I don’t understand how this occurs in Australia where we have standards. 3rd world nbn, 3rd world service 1st world prices. Even the staff... read more
Useless service. No accountability. I have 15 conversations over a month period trying to get a phone number moved. The staff don’t care because they’re in another country and gain no benefits from helping. I’ve had nbn staff attend and say it’s got nothing to do with them, it’s for Telstra. So the process begins again. I go round and round. I try to make a complaint and I get hung up on. I don’t understand how this occurs in Australia where we have standards. 3rd world nbn, 3rd world service 1st world prices. Even the staff... read more
4 times i have been told i will get a return call regarding line rental as they refuse to create an account for me and i have not heard back! How hard is it to sort out line rental you own the lines for fuck sake if your not going to do your job sell them on to someone who will! 3 weeks this has been going on!
Frequently asked questions about Telstra Store
How is Telstra Store rated?
Telstra Store has a 1.2 star rating with 733 reviews.
When is Telstra Store open?
Telstra Store is closed now. It will open at 10:00 a.m.
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