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Telstra Store

1.2

About this business

Location details

400 George Street, Sydney, NSW, 2000, Australia

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
1.2733 reviews
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Hailey Chant's profile image
Hailey Chant 
6 years ago
Hailey Chant's profile image
Hailey Chant 
6 years ago

Once AGAIN i am trying to gey through to this ridiculous company as i have been trying to sort out my account for MONTHS. My last complaint was 2nd of feb and apparently someone was to get back to me in 5 business days. Along with the previous complaint where i need to speak with my case manager francis who i was GUARRNTEED would call me back that day... which was about a month ago.... i am honestly done with telstra. This company is a joke just because you own the lines does not give you the right to treat customers like ru... read more

George Barkho's profile image
George Barkho 
6 years ago
George Barkho's profile image
George Barkho 
6 years ago

Each time we called Telstra we were mucked about and sent on a merry go round all this while the business is without internet. Our business is heavily reliant on the internet due to our cloud base CRM which ultimately controls access for our customers to enter the health club facilities and of course my staff who work on the computers all day and night. My most recent interaction was escalated to someone who was supposed to help but didn’t want to assist us in anyway. In fact we had a similar issue about 8 months ago where T... read more

George Barkho's profile image
George Barkho 
6 years ago

Each time we called Telstra we were mucked about and sent on a merry go round all this while the business is without internet. Our business is heavily reliant on the internet due to our cloud base CRM which ultimately controls access for our customers to enter the health club facilities and of course my staff who work on the computers all day and night. My most recent interaction was escalated to someone who was supposed to help but didn’t want to assist us in anyway. In fact we had a similar issue about 8 months ago where T... read more

Kels Totman's profile image
Kels Totman 
6 years ago

Ffs Telstra you seriously can’t be this useless!!! 40 mins on hold cause you fucked up again so over your bullshit 

Gary Songz's profile image
Gary Songz 
6 years ago

Posting from Hurstville location. Does it really take 4 days to repair a damaged cable? It is so inconvenient to have no home phone connection and especially no internet for 4 days, what's your thoughts Telstra? 

Gary Songz's profile image
Gary Songz 
6 years ago

Posting from Hurstville location. Does it really take 4 days to repair a damaged cable? It is so inconvenient to have no home phone connection and especially no internet for 4 days, what's your thoughts Telstra? 

Stacey Marie's profile image
Stacey Marie 
6 years ago

Telstra Telstra Telstra...... Your a joke! NBN always dropping out you expect us Customers to pay $100 month for what drop outs? Today the 2nd of February we have had no internet for over 3 hrs + My Partner has been on the phone you and your useless! We even explain that we need the internet for work and your lovely worker turns around to my partner and say They have to wait! Excuse me? You expect us pay our bills for a service that doesn’t work & get no kind of help from any of your staff members! You are one big MASSIVE JO... read more

Frequently asked questions about Telstra Store

How is Telstra Store rated?

Telstra Store has a 1.2 star rating with 733 reviews. 

When is Telstra Store open?

Telstra Store is closed now. It will open at 10:00 a.m. 

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