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400 George Street, Sydney, NSW, 2000, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 5:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Telstra are hopeless! Our NBN has been disconnected for the 2nd time and my business has had NO PHONE FOR 4 DAYS! How can a telecommunications company get it so badly wrong so many times. BOTH business had had issues. I DO NOT RECOMMEND TELSTRA TO ANYONE ! I won’t be resigning any of my services in the future. Business or home I’m done.. customer service is Next to non existent ! They are costing my business money!
Telstra are hopeless! Our NBN has been disconnected for the 2nd time and my business has had NO PHONE FOR 4 DAYS! How can a telecommunications company get it so badly wrong so many times. BOTH business had had issues. I DO NOT RECOMMEND TELSTRA TO ANYONE ! I won’t be resigning any of my services in the future. Business or home I’m done.. customer service is Next to non existent ! They are costing my business money!
I’d just like to say a big thank you to the staff who’ve helped me move address and sort out a new phone. You’ve been really helpful and it’s been a great experience. Good work Telstra! �
I’d just like to say a big thank you to the staff who’ve helped me move address and sort out a new phone. You’ve been really helpful and it’s been a great experience. Good work Telstra! �
Absolutely pathetic customer service is the least I can say! We have no internet connection since last 3 days, we have been on calls with Telstra team for more than 15 hours in last 3 days. The customer service supervisor promises to call back and she doesn't. When I call back I get to know the customer service centre has been closed for the day! Won't be recommending Telstra to anyone! Don't take customers for granted, because of them your are in business!!!
I live in Inverell an we are having problems with the home wireless and also the wifi connections even on the mobiles this is starting to shit us off as this has been happening for the last three months......unhappy Jan
I have spent hours on chat and phone to try and upgrade foxtel and add a box and it has been a nightmare. I just want to speak to a customer service person in Oz. Thinking of moving the 5 services I have somewhere that cares about customer service.
I have spent hours on chat and phone to try and upgrade foxtel and add a box and it has been a nightmare. I just want to speak to a customer service person in Oz. Thinking of moving the 5 services I have somewhere that cares about customer service.
Telstra Store has a 1.2 star rating with 733 reviews.
Telstra Store is closed now. It will open tomorrow at 10:00 a.m.
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