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TD Bank

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About this business

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Aut... read more

Location details

271 Main St #5, Great Barrington, MA, 01230, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.2299 reviews
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Marc W's profile image
Marc W 
4 years ago

Paid off my car loan a year in advance and 4 months later I still cannot get the Lien release letter as I was told I would . Customer service lies and will make up stories like we sent you the letter please hold for tracking and never come back , then when you call back the new person will say they dont know what was said and then its a big joke as you start over again . Not sure how im going to get my title but at this point won't do business with TD and looking to close my Bank account with them as well as my Tourneau acco... read more

Mitial P's profile image
Mitial P 
4 years ago

On 04-21-21 I was discriminated against at this bank by **** Taki& his manager. I came in with my cousin to assist him to open a business account. We are both busy and work full time job, however I managed to get off work early and he was able to do so as well, so we decided to go open the business account. I understand that my cousin did not have the proper attire because he was coming from work and we only had 40 min to make it to the bank before they close. I thought that it didn't matter how you look, as long as you pres... read more

Charles p's profile image
Charles p 
4 years ago

This bank have blocked the account f whit out notification me reason a deposit coming from a business account they only accept a personal account deposits make sure befoure open a count to this bank 

Kellie P.'s profile image
Kellie P. 
4 years ago

On 4/2/21, I received a text message from "TD Bank," asking if I was aware of or approved a nearly $500 charge at a ******* in ********. I've received these texts before, so nothing seemed out of the ordinary. I respond "No" per the text, and a moment later receive a call from the number that appears on the back of my debit card. The person who called had no accent and said everything by the book as far as my past experience with TD Bank fraud resolution. During the call, they were able to confirm my address as well as other... read more

Ty Williams's profile image
Ty Williams 
4 years ago

They gave me the run around just to get help with online banking. They kept blocking my transactions making it hard for me to purchase anything and they are very inconsiderate. The representative actually hung up on me because i explained to her ive wasted 100 bucks on an **** for them to block my purchase and she kept saying I couldnt get help until the morning. Called in the morning just to be directed to go into a branch. By far the worst banking experience. 

Amber C.'s profile image
Amber C. 
4 years ago

TD Bank *** *****, **. Rainy night out of gas went to grab money out of an *** bcuz the gas station card machine was down. Put my card in the *** the machine started making a bunch of weird noises and I guess ate and shredded my card. I called customer service and they told me sorry. I was left on the side of the road at 10p at night with my infant and no money no way to get money on sat night and banks are closed on sunday. I tried to see if they would send someone to fix the machine but they just told me that would take a ... read more

Robin C.'s profile image
Robin C. 
4 years ago

TD Bank made a mistake with my account which cause major issues. I was told incorrect information all week via the reps on the phones. I went into the branch today and was talked to by the ** of the store named ********* who was rude and condescending. I also spoke with a rep ******* who was also rude and ignorant. TD bank has people working for them who shouldnt be in those positions regardless of education. ** should have workshops or classes on empathy, patience and how to speak to their customers. 

Rita B's profile image
Rita B 
4 years ago

I just need to vent about how awful this bank is. I don't advise traveling with TDBank because your card will be declined a lot and you'll get stuck in situations that are scary. In fact don't even open an account with them. This is coming from someone who has a credit card and debit card with them. Even going to an ATM to have cash on hand, you will get blocked. There were so many close calls for me missing work, missing my flights, going hungry.When you call they insinuate that you're lying and that your card is "active an... read more

MPJ's profile image
4 years ago

Although I paid off a vehicle FIVE YEARS AGO, TD Auto remains as a lienholder on my vehicle title. Despite having mailed a DMV Title Rlease Form to the TD ******************** I have yet to receive the form back in the mail after waiting a month. I discovered TD Auto remains on my vehicle's title when I attempted to sell my vehicle a month ago. Unfortunately, when I received my title after paying the vehicle off five years ago, I didn't pay attention to TD Auto being the lien holder on the title. After a customer pays an aut... read more

Frequently asked questions about TD Bank

How is TD Bank rated?

TD Bank has a 1.2 star rating with 299 reviews. 

When is TD Bank open?

TD Bank is closed now. It will open at 8:30 a.m. 

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