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TD Bank
- Banks
- Auburn, ME
About this business
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Fin... read more
Location details
10 Great Falls Plaza, Auburn, ME, 04210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
TD Bank made a mistake with my account which cause major issues. I was told incorrect information all week via the reps on the phones. I went into the branch today and was talked to by the ** of the store named ********* who was rude and condescending. I also spoke with a rep ******* who was also rude and ignorant. TD bank has people working for them who shouldnt be in those positions regardless of education. ** should have workshops or classes on empathy, patience and how to speak to their customers.
I just need to vent about how awful this bank is. I don't advise traveling with TDBank because your card will be declined a lot and you'll get stuck in situations that are scary. In fact don't even open an account with them. This is coming from someone who has a credit card and debit card with them. Even going to an ATM to have cash on hand, you will get blocked. There were so many close calls for me missing work, missing my flights, going hungry.When you call they insinuate that you're lying and that your card is "active an... read more
***** Disaster- My family took a ***** loan out last year for some home improvements. We attempted to refinance our mortgage for our home and needed subordination on the ***** loan as well. Usually these things take roughly a week. TD Bank was quick to take our $225 dollars for the subordination paperwork fee, but have not spoken to us in over 40 days. We have received no updates, no emails, no phone calls. I have lost my refinance rate for my home mortgage while we were waiting for this to be completed. TD customer service ... read more
worst bank ever. customer service is incompetent and unwilling to help. refuses to honor a promotion even after I their customer proved to be more competent at reading fine print than they were at writing it.
Bad customer service will not address error on their part hours on hold only reason I have this account because I bought a ******* phone with 0% interest, I have been in business for 50 years and have never encountered this kind of attitude service.
If I could leave a negative or no stars I would. I've had ; debit cards in the past year and 4 or more checking accounts, one not opened by me. So many issues that I have rio look at my account at least twice a day. ***** **. DON'T DO IT. "
Retail *************. I purchased a *************** and used their financial institution, ** Retail *************. I made my first payment through my online bank payment process and discovered that I could not send the money through EFT but by certified check. The check was sent by my bank within ten days of the due date. ** stated that they received the check but it was long after the due date. i had to file a dispute using their dispute form. They took of the $27 late fee. I then sent in another payment the following month... read more
I got an offer in mail saying I could get $300 bonus after qualified direct deposit. So I did it and called ** to make sure I qualified. I called several times and was always told I just need to wait for the bonus to show up. So now, after almost 6 months of waiting, there is still no bonus so I called again and was told the offer expired before I opened the account??? I am pretty sure the offer says expires in December! I expressed my disappointment but ** customer service was indifferent. I then told her I would like to cl... read more
I would give 0 star review if I could. This business is made up of a bunch of scam artist! You can only use banking info. No debit cards or anything! Then when you payment doesn't go through and they will stick charges $50+ charges on you! They should be ashamed of how they run things. My husband got a new phone and I got a smart watch through ******* in late October and financed it through TD Bank, since it was cheaper. Our 1st payment was due in the middle of November. We paid it before the due date and thought it was take... read more
Frequently asked questions about TD Bank
How is TD Bank rated?
TD Bank has a 1.4 star rating with 348 reviews.
When is TD Bank open?
TD Bank is open now. It will close at 5:30 p.m.
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