TD Bank

Ghormley 

on BBB

4 years ago

******** ihas been billing my erroneously since May and refuses to explain their calculations i have called, contacted them online, filled out dispute letter and written to President, to no avail. I am 78 years old and this is Elder Abuse, bank fraud and theft of my personal property. Please contact me to resolve my case. They don't care. 

DM 

on BBB

4 years ago

If I could rate zero stars, I would. I opened this account last Thursday, and by Friday morning, it was locked. The fraud department has no procedure for covid-19 times. They require you to go into the branch to erase the fraud alert on your account- that the fraud department put there for ABSOLUTELY NO REASON. This is RIDICULOUS. To not have another procedure in place during these astronomical times is INSANE. TD America is definitely NOT America's most convenient bank. It's pure BS. To go on further, I am halfway across th... read more

Elisa O 

on BBB

4 years ago

Terrible bank that caused me so much inconvenience! Thank you so much for your prompt reply and my apologies for my late reply. I had been trying hard to fix everything with ******* this past week and things just got worst and worst. If I can lay down the facts and timing of events below as well as the developments subsequent to my email to you: 10/7/2020 - I opened the TD Bank account 10/7/2020 - my husband's direct deposit went to ******* 10/7 to 10/8/2020 - I took the money from ******* 10/14/2020 - my husband's second we... read more

Allison T 

on BBB

4 years ago

I have NEVER had such AWFUL experience with a bank. I am still on the phone and have been on hold for almost an hour now, every time someone answers they transfer me. All I need is the last two copies of my mortgage statements so I can close on a home. I have never been able to have online access. My complaints: (1) Your customer service SUCKS! How dare you treat people who are in need of something so minor like %%%%%% to the point you leave them on hold for an HOUR and then continue to transfer them. Your customer service i... read more

Marie P. 

on BBB

4 years ago

Hi, i am a small business owner and I have a business account with *******. We sell lunchboxes and this is generally our peak season but with todays climate our business is suffering due to school closures. We are trying to stay afloat , however, our business operating expenses have not stopped and have been extracted from our accounts in the wee hours of the night. These were not checks written, withdrawals or debit charges. These are annual reoccurring debits that we are never advised of before they are debited to our acco... read more

frieda 

on BBB

4 years ago

I have been a customer for years before it was owned by *************. Once it was bought out by TD it has gone downhill. The hours were cut substantially, the phone verification is down a lot , the fees have increased . It used to be open till 8pm now if your lucky it stays open till 5 . ( This is before Covid ) Time to research a different bank. NOT THE MOST CONVENIENT BANK. 

Francis K. 

on BBB

4 years ago

This review is for ************ the finance company that Samsung contracts with for customers purchase phones and other items at their online store. My experience with ******* and Samsung was very negative. My personal belief is that the login website is deliberately set up in such a way as to generate late fees for the company to profit from. I highly recommend, based on my personal experience, that people should not buy products through Samsung Financing and *******. The reasons why are listed below. The Samsung finance pa... read more

Francis K. 

on BBB

4 years ago

This review is for TD Bank N.A. the finance company tha* ******* **ntracts with for customers purchase phones and other items at their online store. My experience with TD Bank and ******* was very negative. My personal belief is that the login website is deliberately set up in such a way as to generate late fees for the company to profit from. I highly recommend, based on my personal experience, that people should not buy products through ******* Financing and TD Bank. The reasons why are listed below. The ******* finance pa... read more

frieda 

on BBB

4 years ago

I have been a customer for years before it was owned ** ******** ****. Once it was bought out by TD it has gone downhill. The hours were cut substantially, the phone verification is down a lot , the fees have increased . It used to be open till 8pm now if your lucky it stays open till 5 . ( This is before Covid ) Time to research a different bank. NOT THE MOST CONVENIENT BANK.