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TD Bank

1.4

About this business

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Fin... read more

Location details

10 Great Falls Plaza, Auburn, ME, 04210, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
1.4348 reviews
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Anonymous's profile image
Anonymous 
3 years ago

TD bank processes charges from largest to smallest and makes it almost impossible to control what gets taken out and when. They are one of the hardest financial institutions to work with you in disputing overdraft fees. Often times you ask for supervisors and theyre too busy to handle the call so they make the initial representative you had to deal with, be the same person that gives you the final verdict. This bank took 7k in overdraft fees from me when I was undergoing hardship. When I finally did get things in order and a... read more

Jian L's profile image
Jian L 
3 years ago

I recently lost a bank check of 20K and I contacted the bank to freeze all payment to prevent anyone from potentially checking it out, BUT the manager refused to do anything for me and told me to just leave the bank as there is nothing they can do. RE***Y??? There is nothing for them to do to prevent someone from cashing out 20K FROM ** ACCOUNT?? ********** ******** SERVICE, ****** AVOID THIS **** AT *** COST! 

Angie R's profile image
Angie R 
3 years ago

Called TD bank Customer service line twice for a charge dispute and was told nothing could be done on the dispute that I must contact the seller. The original purchase was done a couple of months ago but I am currently still waiting for my exchange of the item. As of 4/6/2021 I have heard nothing back from the seller (have multiple messages, and tracking number confirming that I returned the item) absolutely NOTHING was done thru ** customer service. I was left to figure it out myself and I now have no product or money. 

teresa f's profile image
teresa f 
3 years ago

On February 7, 2021 at 3:16pm a call came in to my cell phone (908) 461-xxxx. The incoming call was from phone number (888) ******** reading TD bank. The ****** asked me (****** F--o) if I was making purchases in ****** *****. He explained to me that there were three purchases trying to go through from my ** account right now in *****. Being suspicious I quickly ******* the phone number that he was calling from, it checked out that it was from ********. Assuming I was on the phone with a ** agent he explained he was going to... read more

Lydia S's profile image
Lydia S 
3 years ago

Horrible customer service at the TD Bank @***************************** When the branch manager can't answer how checks are processed" 

Mitial P's profile image
Mitial P 
4 years ago

On 04-21-21 I was discriminated against at this bank by **** Taki& his manager. I came in with my cousin to assist him to open a business account. We are both busy and work full time job, however I managed to get off work early and he was able to do so as well, so we decided to go open the business account. I understand that my cousin did not have the proper attire because he was coming from work and we only had 40 min to make it to the bank before they close. I thought that it didn't matter how you look, as long as you pres... read more

Kellie P's profile image
Kellie P 
4 years ago

On 4/2/21, I received a text message from "TD Bank," asking if I was aware of or approved a nearly $500 charge at a ******* in ********. I've received these texts before, so nothing seemed out of the ordinary. I respond "No" per the text, and a moment later receive a call from the number that appears on the back of my debit card. The person who called had no accent and said everything by the book as far as my past experience with TD Bank fraud resolution. During the call, they were able to confirm my address as well as other... read more

Ty Williams's profile image
Ty Williams 
4 years ago

They gave me the run around just to get help with online banking. They kept blocking my transactions making it hard for me to purchase anything and they are very inconsiderate. The representative actually hung up on me because i explained to her ive wasted 100 bucks on an **** for them to block my purchase and she kept saying I couldnt get help until the morning. Called in the morning just to be directed to go into a branch. By far the worst banking experience. 

Amber C.'s profile image
Amber C. 
4 years ago

TD Bank *** *****, **. Rainy night out of gas went to grab money out of an *** bcuz the gas station card machine was down. Put my card in the *** the machine started making a bunch of weird noises and I guess ate and shredded my card. I called customer service and they told me sorry. I was left on the side of the road at 10p at night with my infant and no money no way to get money on sat night and banks are closed on sunday. I tried to see if they would send someone to fix the machine but they just told me that would take a ... read more

Frequently asked questions about TD Bank

How is TD Bank rated?

TD Bank has a 1.4 star rating with 348 reviews. 

When is TD Bank open?

TD Bank is open now. It will close at 5:30 p.m.  

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