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Tax Hardship Center, LLC

4.3

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Location details

30700 Russell Ranch Rd fl 2 ste 250, Westlake Village, CA, 91362, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3584 reviews
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Yvette O's profile image
Yvette O 
10 months ago

-Great sales guy Neal Stein -Was given inaccurate information when signing up. I was told the penalties and interest would be on hold until a payment agree could reached. This was completely untrue. - Was told they could help with an agreement that would eliminate interest. That was completely untrue. - I provided all the information requested of my and in 100 days was never responded to. After sending countless follow up emails and text messages. When I did get a response it was to request additional information. The quest ... read more

Junior J's profile image
Junior J 
11 months ago

This was the worst experience ever . They took my money and did t help me. My account was sent to collections. The money I paid them could’ve went on my debit 

Brian M's profile image
Brian M 
a year ago

I'm very pleased with the efficiency and professionalism of Safinah in preparing my returns. Safinah was courteous in her communications and very responsive during the process. I'm very happy with Safinah's work as well as the work of the entire organization. 

Kerry W's profile image
Kerry W 
a year ago

Tax Hardship Center made my whole tax process very simple. They respond whenever you have a question and are very knowledgeable. I like the fact that they can provide good customer support while working to resolve my taxes. 

Alejandro M's profile image
Alejandro M 
a year ago

On September 20, 2024, I had a conversation with M*** ******* to engage their services for resolving a tax matter. During our discussion, he informed me that an investigation would be conducted and that I would be provided with guidance on next steps. I was asked to make a payment of $509.85 to initiate the investigation, and a follow-up call was scheduled for September 24, 2024. However, the investigation was never performed, no actions were taken, and the signed IRS Form 8821 was never filed. As a result, I am requesting a... read more

Iris B's profile image
Iris B 
a year ago

They did an excellent job getting us back on track with our filings. Their staff was very professional and answered all of my questions quickly. I am very pleased with our outcome and the service they provided. 

Patricia P's profile image
Patricia P 
a year ago

She was very helpful in explaining things and making me comfortable with tax filing 

Tim H's profile image
Tim H 
a year ago

Out of the company’s I could of called I’m glad I called the Tax Hardship Center. Starr, Dolores and Sarah walked me through each step of the process, explaining to me what I needed to do next. My tax problems had me up at nights sleepless. The outcome of my tax problems resolved with a much better outcome than I could have hoped for. I am a God fearing man and I truly believe that these three lady’s where brought into my for a reason. Thank you for being patient with me during this whole process. God bless all three of you ... read more

Carol D's profile image
Carol D 
a year ago

Safinah K***** is AMAZING. She is 10 stars. THE REST OF TAX HARDSHIP IS 1 STAR. If you choose this service, ask for Safinah. I say this for the following reasons; Tax Hardship goes silent for months. They regularly communicate ONLY when you owe them money. Safinah however, follows through and send reminders as a matter of work ethic. Tax Hardship personnel, misread IRS documents and do not advise their clients well, except Safinah. She not only interprets IRS documents correctly, but she is great a explaining those documents... read more

Frequently asked questions about Tax Hardship Center, LLC

How is Tax Hardship Center, LLC rated?

Tax Hardship Center, LLC has a 4.3 star rating with 584 reviews. 

When is Tax Hardship Center, LLC open?

Tax Hardship Center, LLC is closed now. It will open tomorrow at 8:00 a.m. 

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