Tax Hardship Center, LLC

Danielle G 

on BBB

3 months ago

I reached out to them to get help with my owed taxes. I ended up not needing the service and had cancelled the service before it even started, and had quite honestly, begged them to make sure my card would not be charged the $500+ service fee. Again, they did zero work for me and I never used their services. Well they charged my card anyways and went M.I.A after that. Whenever I got connected with someone, I was told my refund was already processed and it would take up to 3 business days to see it back in my account, and tha... read more

Maureen P 

on BBB

3 months ago

Do they even realize how hard it is for people to call them when they are this low?! They want $500.00 to investigate and when I explained I don't have $500.00 and why the agent said call back when you have the money to investigate and hung up on me! 

Wayne F 

on BBB

5 months ago

They were great and answered back in beginning. I paid upfront got all information. Now it's been over 6 months try to email and call for past 3 months no answers back. Email them that I was going to leave bad review on bbb still no answer back. This company is a scam if dont here back by Monday going to my Da office to report the fraud that they are committing. If anybody else has proof of them taking there money and not doing anything and kept all there email phone call records like me contact me and we will start a class ... read more

Gregory A 

on BBB

6 months ago

Not a reputable company they did not solve my problem with the irs and never got back to me after paying them 4000 dollars cash this is not a reputable company do not bother 

Kyle M 

on BBB

7 months ago

I can't thank the Tax Hardship Center enough, especially Hamilton, who was my guiding light through a very dark tax tunnel. After several years of not filing my taxes, I found myself in a financial mess that felt insurmountable. Hamilton's friendly and reassuring approach made the process of sorting out this years-long issue not only manageable but surprisingly stress-free. Throughout the several months it took to resolve my backlog, Hamilton was always just a call away. He consistently answered or promptly returned my calls... read more

Yvette O 

on BBB

8 months ago

-Great sales guy Neal Stein -Was given inaccurate information when signing up. I was told the penalties and interest would be on hold until a payment agree could reached. This was completely untrue. - Was told they could help with an agreement that would eliminate interest. That was completely untrue. - I provided all the information requested of my and in 100 days was never responded to. After sending countless follow up emails and text messages. When I did get a response it was to request additional information. The quest ... read more

Junior J 

on BBB

9 months ago

This was the worst experience ever . They took my money and did t help me. My account was sent to collections. The money I paid them could’ve went on my debit 

Brian M 

on BBB

10 months ago

I'm very pleased with the efficiency and professionalism of Safinah in preparing my returns. Safinah was courteous in her communications and very responsive during the process. I'm very happy with Safinah's work as well as the work of the entire organization. 

Kerry W 

on BBB

10 months ago

Tax Hardship Center made my whole tax process very simple. They respond whenever you have a question and are very knowledgeable. I like the fact that they can provide good customer support while working to resolve my taxes.