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Tax Hardship Center, LLC

4.3

About this business

Location details

30700 Russell Ranch Rd fl 2 ste 250, Westlake Village, CA, 91362, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3584 reviews
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Dennis Jay G's profile image
Dennis Jay G 
a year ago

I was in a very serious tax situation that Karlyn L**** from Tax Hardship Center was able to do, what I thought was impossible, resolve an IRS Tax Lien that was preventing me to buy a home and close the escrow on the house. I was in the process of purchasing a home when the title company found an IRS Tax Lien. I contacted Tax Hardship Center and first spoke with Hamilton D****, a Senior Case Analyst who explained the service Tax Hardship Center could do for me. It gave me hope, and I agreed to let Tax Hardship Center handle ... read more

Olivia S's profile image
Olivia S 
a year ago

We requested to cancel our contract within the 3 day period and they have stopped all communication and have not refunded the $4100 we paid them. 

Diondra R's profile image
Diondra R 
a year ago

This is one of the worst companies that I have worked with. The communication was good up until I paid the 495.00 fee. After receiving the fee, the representative stopped communicating with me regarding my case. I made several calls and left multiple messages; no one has called me back in a few months. I could not request a refund because I was always referred back to the person who handled my case. That person never answered the phone nor responded to my messages. I am very disappointed, and I would like a refund. 

Ashley D's profile image
Ashley D 
a year ago

I felt completely lost when I received the letter from the IRS stating that I owed $15,000. It totally took my breath away and I had no idea what direction to go. I’m a single mom to a four year old little boy and times are tough as it is I had originally contacted the service and was actually, very unhappy with the account rep that I originally started working with. To the point where I was willing to take the loss and completely stopped answering her responding to the calls. Yesterday I received voicemail from Suzanne stat... read more

Business response:

A*****, thank you for the kind words and endorsement. 

Eric C's profile image
Eric C 
a year ago

I felt like I was buried alive. I was beginning to think there was no where to turn; I’m grateful I found Tax Hardship Center when I did. Once I knew someone understood my situation and cared about me I was actually able to sleep again and regain focus on everything else I had going on in my busy life. I could never have dug out by myself; I tried. I’m a BIG fan!… I got my life back. They worked with me to find a manageable path where I’d almost given up… THANK YOU! 

Business response:

E***, thank you for the kind words and endorsement. 

Evie R's profile image
Evie R 
a year ago

We were in a situation and needed help, we hired Tax Hardship Center to help us figure out the best solution for us. Not only did they help us get all the back taxes filed they were able to negotiate with the IRS and found a resolution for us. The fees were expensive but WORTH every penny. I HIGHLY recommend them to anyone who needs assistance with any tax issue. A Big thank you for Karla for her patience and negotiating skills. 

Business response:

E***, Thank you for the kind words and endorsement. 

Peggy U's profile image
Peggy U 
a year ago

It is a scam! I have tried to reach them for the help they said they’d do and they won’t respond!! Paid $4500! I’m so upset to be taken advantage of during such a difficult time. L** ******* and T*** who I initially talked to promised the moon to stop the interest I owe from growing and now nothing! I want someone to do what I paid them to do or refund the money I paid. 

Cindy B's profile image
Cindy B 
a year ago

We hired the tax hardship company to help figure out how to settle several years of state and federal debt with the IRS. They promised us basically everything and yet I invited by everything they've needed paperwork copies and nothing has been done we now have received a warrant on any property I am working with the state to have this corrected. Bottom line is this company stoled $5,900 and has not done anything. Every time I call I get the runaround and get directed to another person who might have to leave a voicemail for ... read more

Wanda R's profile image
Wanda R 
a year ago

I called them because I needed help resolving my tax issues. I spoke with neil stein he assured me that they could definitely Help me with my text issues. And it would cost 3500 dollars, which we agreed to pay in 4 payments of 875 dolland the last payment was going to be on a different form of payment. Not only did he overdraft my bank account after we discussed. That I would be using a different form of payment. Now they don't answer the phone at all. And they've got 75% of the money that I was supposed to pay for their ser... read more

Frequently asked questions about Tax Hardship Center, LLC

How is Tax Hardship Center, LLC rated?

Tax Hardship Center, LLC has a 4.3 star rating with 584 reviews. 

When is Tax Hardship Center, LLC open?

Tax Hardship Center, LLC is open now. It will close at 5:00 p.m.  

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