Tax Hardship Center, LLC

Debbra I 

on BBB

9 months ago

EXTREMELY DISAPPOINTED! HAVE NEVER RECEIVED WORSE CUSTOMER SERVICE! We have paid over $5000 to help us resolve our tax issues. We began our interaction with Tax Hardship Center in August of 2022. It is not a complicated case, but due to life threatening illness we needed someone to take the reins for us. We are now in June 2024. We have had changes in our representatives (4 times) and each time it felt like we were starting over. We have called over 26 times to only be told our representatives would get right back to us. The... read more

Gary M 

on BBB

10 months ago

I review a lot of businesses. I am Fair and want to provide information for people who genuinely are looking at a business to use for themselves. Regarding doing business with the Tax Hardship Center is: It's too good to be true but WOW. They help me so much I felt like I was out of a 10 year prison at the end. The feeling I had after they worked out all the issues I had with back tax penalties etc., was just such a relief. Special thanks to: Josh Bensimhon Senior Tax Analyst, my first impression on the phone. After 2 months... read more

Rosalie G 

on BBB

10 months ago

I have been given the runaround by the Tax Hardship Center. They kept telling me the resolution would take time and it has been since October 2023 that this has dragged on. The cost to me was $4500.00 and I have gotten bad advice. I have sent them everything they have asked for and they have advised that I should stop paying IRS the monthly payment plan that I have and i should go into default with IRS. That is terrible advice. They even advised me to close my checking account so IRS could not deduct the monthly payment for ... read more

Dennis Jay G 

on BBB

10 months ago

I was in a very serious tax situation that Karlyn L**** from Tax Hardship Center was able to do, what I thought was impossible, resolve an IRS Tax Lien that was preventing me to buy a home and close the escrow on the house. I was in the process of purchasing a home when the title company found an IRS Tax Lien. I contacted Tax Hardship Center and first spoke with Hamilton D****, a Senior Case Analyst who explained the service Tax Hardship Center could do for me. It gave me hope, and I agreed to let Tax Hardship Center handle ... read more

Olivia S 

on BBB

10 months ago

We requested to cancel our contract within the 3 day period and they have stopped all communication and have not refunded the $4100 we paid them. 

Diondra R 

on BBB

a year ago

This is one of the worst companies that I have worked with. The communication was good up until I paid the 495.00 fee. After receiving the fee, the representative stopped communicating with me regarding my case. I made several calls and left multiple messages; no one has called me back in a few months. I could not request a refund because I was always referred back to the person who handled my case. That person never answered the phone nor responded to my messages. I am very disappointed, and I would like a refund. 

Ashley D 

on BBB

a year ago

I felt completely lost when I received the letter from the IRS stating that I owed $15,000. It totally took my breath away and I had no idea what direction to go. I’m a single mom to a four year old little boy and times are tough as it is I had originally contacted the service and was actually, very unhappy with the account rep that I originally started working with. To the point where I was willing to take the loss and completely stopped answering her responding to the calls. Yesterday I received voicemail from Suzanne stat... read more

Eric C 

on BBB

a year ago

I felt like I was buried alive. I was beginning to think there was no where to turn; I’m grateful I found Tax Hardship Center when I did. Once I knew someone understood my situation and cared about me I was actually able to sleep again and regain focus on everything else I had going on in my busy life. I could never have dug out by myself; I tried. I’m a BIG fan!… I got my life back. They worked with me to find a manageable path where I’d almost given up… THANK YOU! 

Evie R 

on BBB

a year ago

We were in a situation and needed help, we hired Tax Hardship Center to help us figure out the best solution for us. Not only did they help us get all the back taxes filed they were able to negotiate with the IRS and found a resolution for us. The fees were expensive but WORTH every penny. I HIGHLY recommend them to anyone who needs assistance with any tax issue. A Big thank you for Karla for her patience and negotiating skills.