Tax Hardship Center, LLC

Terrence M 

on BBB

a year ago

I first contacted Tax Hardship Center LLC back in April 2022. They stated they could get me a substantial savings on my back taxes. I first paid the initial $495 to start the process. After that I paid over $5000. They said the process would take 6-9months for a resolution. It is now two years later and I still owe the IRS the same money I owed them from the start. The people stop responding to emails and are not answering the phones. I would like a refund and a response as to why they didn't fulfill their end of the deal. 

Donald W 

on BBB

a year ago

I contacted the tax hardship Center January 2024. My wife had just passed away on January 2nd. We had been in a Chapter 13 Bankruptcy for 5 years. During that bankruptcy we paid all our taxes off. Unfortunately, the 5 years of bankruptcy we did not pay those taxes. The tax hardship Center told me they could save me a substantial amount of money. It would cost me $3,000. First I had to send them $495 for them to investigate it. The person told me that I am a good candidate for substantial savings. I want to head and told them... read more

Debbra I 

on BBB

a year ago

EXTREMELY DISAPPOINTED! HAVE NEVER RECEIVED WORSE CUSTOMER SERVICE! We have paid over $5000 to help us resolve our tax issues. We began our interaction with Tax Hardship Center in August of 2022. It is not a complicated case, but due to life threatening illness we needed someone to take the reins for us. We are now in June 2024. We have had changes in our representatives (4 times) and each time it felt like we were starting over. We have called over 26 times to only be told our representatives would get right back to us. The... read more

Gary M 

on BBB

a year ago

I review a lot of businesses. I am Fair and want to provide information for people who genuinely are looking at a business to use for themselves. Regarding doing business with the Tax Hardship Center is: It's too good to be true but WOW. They help me so much I felt like I was out of a 10 year prison at the end. The feeling I had after they worked out all the issues I had with back tax penalties etc., was just such a relief. Special thanks to: Josh Bensimhon Senior Tax Analyst, my first impression on the phone. After 2 months... read more

Rosalie G 

on BBB

a year ago

I have been given the runaround by the Tax Hardship Center. They kept telling me the resolution would take time and it has been since October 2023 that this has dragged on. The cost to me was $4500.00 and I have gotten bad advice. I have sent them everything they have asked for and they have advised that I should stop paying IRS the monthly payment plan that I have and i should go into default with IRS. That is terrible advice. They even advised me to close my checking account so IRS could not deduct the monthly payment for ... read more

Dennis Jay G 

on BBB

a year ago

I was in a very serious tax situation that Karlyn L**** from Tax Hardship Center was able to do, what I thought was impossible, resolve an IRS Tax Lien that was preventing me to buy a home and close the escrow on the house. I was in the process of purchasing a home when the title company found an IRS Tax Lien. I contacted Tax Hardship Center and first spoke with Hamilton D****, a Senior Case Analyst who explained the service Tax Hardship Center could do for me. It gave me hope, and I agreed to let Tax Hardship Center handle ... read more

Olivia S 

on BBB

a year ago

We requested to cancel our contract within the 3 day period and they have stopped all communication and have not refunded the $4100 we paid them. 

Diondra R 

on BBB

a year ago

This is one of the worst companies that I have worked with. The communication was good up until I paid the 495.00 fee. After receiving the fee, the representative stopped communicating with me regarding my case. I made several calls and left multiple messages; no one has called me back in a few months. I could not request a refund because I was always referred back to the person who handled my case. That person never answered the phone nor responded to my messages. I am very disappointed, and I would like a refund. 

Ashley D 

on BBB

a year ago

I felt completely lost when I received the letter from the IRS stating that I owed $15,000. It totally took my breath away and I had no idea what direction to go. I’m a single mom to a four year old little boy and times are tough as it is I had originally contacted the service and was actually, very unhappy with the account rep that I originally started working with. To the point where I was willing to take the loss and completely stopped answering her responding to the calls. Yesterday I received voicemail from Suzanne stat... read more