Tax Hardship Center, LLC

Peggy U 

on BBB

a year ago

It is a scam! I have tried to reach them for the help they said they’d do and they won’t respond!! Paid $4500! I’m so upset to be taken advantage of during such a difficult time. L** ******* and T*** who I initially talked to promised the moon to stop the interest I owe from growing and now nothing! I want someone to do what I paid them to do or refund the money I paid. 

Cindy B 

on BBB

a year ago

We hired the tax hardship company to help figure out how to settle several years of state and federal debt with the IRS. They promised us basically everything and yet I invited by everything they've needed paperwork copies and nothing has been done we now have received a warrant on any property I am working with the state to have this corrected. Bottom line is this company stoled $5,900 and has not done anything. Every time I call I get the runaround and get directed to another person who might have to leave a voicemail for ... read more

Wanda R 

on BBB

a year ago

I called them because I needed help resolving my tax issues. I spoke with neil stein he assured me that they could definitely Help me with my text issues. And it would cost 3500 dollars, which we agreed to pay in 4 payments of 875 dolland the last payment was going to be on a different form of payment. Not only did he overdraft my bank account after we discussed. That I would be using a different form of payment. Now they don't answer the phone at all. And they've got 75% of the money that I was supposed to pay for their ser... read more

Linda G 

on BBB

a year ago

They saved us over $15K in penalties, interest and taxes we would have paid because we didn’t know of allowable deductions that applied to our circumstances. I can now sleep at night knowing I am not going to be going to jail or paying back taxes the rest of my life. Every person we dealt with along the way was helpful, understanding and reassuring. Highly recommend, they earned every penny and more for about twice what we pay for turbo tax, which requires us to do all the work! 

Beverly S 

on BBB

a year ago

This is possibly the WORST company I have ever dealt with! After missing three appointments that THEY SET UP, and after some panic stress calls from us to talk with SOMEONE, ANYONE , they set us up with a new person! We called and were told she was at lunch and would call us as soon as she got back to the office. That was one and a half hours ago! Nothing again. We were thinking as senior citizens we were being scammed and told them so; Now we just got a notice that they refunded our money AFTER WE WERE TOLD SHE WOUKD BE CAL... read more

Peggy N 

on BBB

a year ago

Enter at your own risk. They do NOTHING - Literally my friend and I each paid them $600 for a review of our taxes. They did not even ask for any demographic information - "how then could they review your taxes?" They do not - instead, they take your money and return with the generic response - after you call to follow up - I have text messages to prove it - and then say that they will talk the IRS and put you in "a program" for hardship. I am telling you to RUN DO NOT WALK - they are scammers. I worked with "J***" - good luc... read more

Larry H 

on BBB

a year ago

I withdrew a fairly large sum of money back in 2012 to pay for some remodeling of my parents house. Unfortunately, I made a mistake by not having 20% withheld by the IRS at the time. So, my tax debt grew considerably from interest and I assume penalties. In 2023, my fiance and I decided to invest in our house by doing some remodeling. Of course, I understood that during the process of applying for and/or receiving a loan, the IRS would get their portion of taxes first, which would diminish the amount of the loan. I had some ... read more

Sammy T 

on BBB

a year ago

Yes, I paid $3420.00 four the Texan hardship center to correct on Files years and to work with the IRS on my behalf. We were asked for information which we supplied . Provided docusign all documents needed. My wife and myself have made over 10 phone calls to the main number, and to the person that is supposed to be in charge of our case, the voicemail is under the name X and we have not received any return phone calls from anyone and we have left voicemail detailed messages every time we’ve called. I want my money refunded i... read more

Jennifer B 

on BBB

a year ago

Feeling very fortunate to have called them when I did. I was so scared IRS was going to put a lien on my house when I was barely making ends meet as a single mother. Feeling more at ease and protected. Thank GOODNESS!!!