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5629 Buckeystown Pike, Frederick, MD, 21704, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Terrific follow-up. Proactive but not pushy. I am very satisfied with the service I have received so far.
They are very nice. I'm just looking.
What a great place to buy a car, I highly recommend this dealership. I have bought many cars in my lifetime and I can honestly tell you it went smoothly and Austin ,Dominic and Lawrence,(all areas of the sale)they were very friendly and knowledgeable of the vehicle ! I would tell anyone looking for a vehicle give Austin a call and let him help you find a deal
I think I clicked contact by accident, but they did contact me back.
they sold me a vehicle that overheated 2 hours after driving off the lot , they also sold me a cancellation policy they are refusing to honor and not returning my down payment ? DO NOT BUY A Vehicle from shaver !
I scheduled a day to see the car and the sales consultant was not there. I get a call from another sales consultant and tells me to ask for him instead when I arrive, so they knew I was still arriving. I drove two hours to see the car. It took them 15 mins to bring out the car because apparently it had a nail in the tire so they drove it to get it fixed ?? It didn’t make sense at all. It was not at the dealer so I think they drive the car for personal errands like grabbing lunch. Car was not washed or cleaned from the inside... read more
Great customer service Great people
While the salesman and finance manager were both courteous and professional during my visit, I was disappointed by the lack of transparency surrounding the vehicle I came to test drive. The listing on the dealership’s website showed the car with only 16 miles, but when I arrived, I learned it was actually a service loaner with over 3,000 miles on it. This critical detail was never disclosed beforehand. Additionally, I was surprised to find that the car had over $3,000 worth of accessories added—none of which were included in... read more
They don't answer questions, then will spam you to look at their inventory.
Business response:
Thank you, Mark, for sharing your thoughts with us. We understand your concerns regarding communication and appreciate your feedback. At Elgin Chrysler Dodge Jeep Ram, we strive to provide our customers with the best service and responses to their questions. If you have any specific inquiries or need assistance, please feel free to reach out to us directly. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
Tate Chrysler Jeep Dodge Frederick has a 3.9 star rating with 869 reviews.
Tate Chrysler Jeep Dodge Frederick is closed now. It will open at 7:00 a.m.
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