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Tate Chrysler Jeep Dodge Frederick
- Car Dealers
- Frederick, MD
About this business
Location details
5629 Buckeystown Pike, Frederick, MD, 21704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Car guru and the staff at stoneridge dodge were all a great help and made this process easy
Business response:
Thank you for recognizing our team at Stoneridge Chrysler Dodge Jeep Ram. We appreciate your feedback and wish you the best with your new vehicle.
Booked a time to test drive. Got a text in the morning asking if I still planned to test drive said yes. Was told they would have the car warmed up and ready. I get there and they inform that they sold the car the previous night and made me drive all the way to the dealership. Terrible service good luck if you plan on buying from them
They could not find keys to vehicle and the vehicle had issue such as a bent tire rod and they raised the price. They never contacted me again. I will not send anyone to this place. Thank you
Wish car had manual and tire wheel unlock tool
They were good to deal with, but I went in a different direction.
talked to two different people call trying to get app and did one never called me back after I left several messages.
Drove from Michigan to look at a Jeep, called the day before to Insure that there was nothing wrong with it mechanical issues, body imperfections etc. They assured me everything was in perfect condition. Showed up the following day after a 3 hour drive, took a 5 second walk around and noticed all sorts of imperfections. Paint chips everywhere door dings, the headlight it seemed was possibly being used as a fishbowl. Needless to say was straight up lied to. Proceeded to look at another grand Cherokee they had which was listed... read more
Business response:
Thank you for sharing your experience with us, Jerry. I understand your frustration, especially after making a long drive to see the Jeep and finding imperfections that were not disclosed. I appreciate your feedback about the pricing and warranty options, as we strive for transparency in our sales process at Elgin Chrysler Dodge Jeep Ram. I encourage you to reach out to me directly to address your concerns more thoroughly. I value your input, and we're committed to improving our customer experience. Thank you again for your ... read more
Nice people easy to work with
I went in there to finance this Elantra and immediately after telling them what I had for a down payment they went a completely different route and try to get me into a Volkswagen vehicle that I wasn't even looking at so I'm not very happy with what happened here
Frequently asked questions about Tate Chrysler Jeep Dodge Frederick
How is Tate Chrysler Jeep Dodge Frederick rated?
Tate Chrysler Jeep Dodge Frederick has a 3.9 star rating with 880 reviews.
When is Tate Chrysler Jeep Dodge Frederick open?
Tate Chrysler Jeep Dodge Frederick is open now. It will close at 8:00 p.m.
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