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5629 Buckeystown Pike, Frederick, MD, 21704, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I did not buy a car. They were very nice and helpful so I give them a 10 star if I could
Very responsible, but doesn’t really provide much information. Responses are always like they’ll get back to me or are awaiting the answers to my questions but I don’t get any answers. But they are quick to respond to my messages and are kind. Just don’t answer the questions asked.
Excellent customer service looking for options, maintained contact and personable.
Fast response and quick with options very nice people
Everyone was great. Very pleased with the experience. I received a response to my inquiry within 15 minutes. Test drove the vehicle that afternoon and signed the paperwork. Picked up the vehicle today. Everyone we dealt with was very friendly and made the process very easy. We highly recommend them.
I scheduled a test drive and I drove the hour needed to the appointment and was asked if I would be interested in anything else on the lot because that cart was being processed for another buyer. I was super sad but I completely understood. I didn't give them a deposit so they certainly had the right to sell it if they were given the opportunity. A couple days later, I was called and told the deal that was in place with the other buyer had fallen through so the car was still available. I cut the vacation i was on short and d... read more
I drove an hour away to buy car and car wasn’t ready. Pictures look like nothing online.
Business response:
Thank you for your feedback, Pete. I appreciate you taking the time to share your experience. It’s important to us that our vehicles meet your expectations, and I encourage you to contact me directly at Elgin Chrysler Dodge Jeep Ram so I can discuss your concerns further.. Thank you again for your input. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
Response was fast. Went to look at a car and it was completely dirty , inside and outside.
Business response:
Hello Enrique, Your sales experience is important to us, and it's great to read that our Sales Team was able to reach out to you promptly regarding your vehicle purchase inquiry. I would, however, like the chance to speak with you about the condition of the vehicle you were interested in. Please reach out to me directly when you have a moment. Thank you, Frank Valilar General Sales Manager 818-493-6300
Emailed them that I was no longer interested in the car but I keep getting spammed by texts and emails.
Tate Chrysler Jeep Dodge Frederick has a 3.9 star rating with 869 reviews.
Tate Chrysler Jeep Dodge Frederick is closed now. It will open at 7:00 a.m.
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