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Specialties Tacoma RV Center is the only Washington RV dealership that offers a Lifetime Warranty on all new recreational vehicles. Our no-pressure sales staff will show you the latest travel trailers, fifth wheels, toy haulers or bunkhouse trailers. We are the largest Keystone RV dealer in Washington state with Keystone brands like Montana, Raptor, and Rubicon. We also offer Dutchmen RVs and Forest River RVs. If you are looking for used / pre-owned RVs, we have them too. Plus a full rental RV fleet as well as a Service Depa... read more
6300 Pacific Hwy E, Fife, WA, 98424, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Service manager is very rude and uncaring! Even tried to blame us for leaving items ($100 vaccines for my live stock that we cannot replace due to Covid) in the fridge when it was supposed to be a 1-2 day inspection and we live so far away we can’t just pop up to get stuff. He said “your the one that left it in there so it’s not our fault”. Disappointed in the service manager and customer service of employees. I would not be so upset if there was even 1 ounce of compassion from that man. Looking at reviews I’m not the only o... read more
They will sell you an RV but after that service center acts like it is a burden to help you.
Just purchased a 2021 Trailer. We love it and were very happy with every person we came across at this dealership. And a HUGE THANK YOU to Mike in parts for going above and beyond to get the right hitch setup for our new truck, last minute! 🙂
Bought a 2019 Passport Bunkhouse from Tacoma RV and have had trouble with the trailer every time we have gone camping. Finally we figured out the problem and that was only because the battery wire caught fire. Tacoma RV installs the batteries and since I didn’t call service for my previous problems of blown fuses they won’t take responsibility for their mistake of wiring a hot wire to ground. Good luck trying to get them to own up and take fault. Sales is great, but once you have a trailer they got their money and you’re on ... read more
Friendly and courteous folks. Pleasant no pressure buying experience.
Business response:
Tom, thank you for taking the time to review us!
If you live long distance from here...DO NOT plan on taking it for service. My husband and I purchased a new toy hauler from Tacoma RV in 2015. Our buying experience was awesome...great customer service, wonderful finance department, and quick return phone calls. We live 163 miles from their location but have continued to do business with them since our purchase experience was great. With our RV Forever Warranty, we travel up at least once per year for our annual inspection to keep up with the warranty requirements. The firs... read more
no do not buy from them! we bought a brand new keystone passport 2019. we have made sure to use this place for the maintenance and winterizing. this is the 1st yr we want to use our AC. we couldn't get it to work! So we call down there to see if they could talk us through it, thinking maybe its an error on my part. But nope! They said ya it sounds like its not working. And guess what? WE HAVE TO PAY TO HAVE THEM FIX IT!!! WHAT KIND OF PLACE DOES THAT? SELLS A NEW TRAILER, MAINTAINS IT AND WINTERIZES IN THE SAME YR . Then for... read more
have had great experiences with each purchase we have made here. this is our 3rd purchase. great people to work with.
Amazing customer service in every department! So happy we bought our trailer here! 😊
Business response:
Thank you for taking the time to review us!
Tacoma RV Center has a 4.2 star rating with 1,367 reviews.
Tacoma RV Center is closed now. It will open at 9:00 a.m.
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