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Suttle Motors

4.3

About this business

At Suttle Motors, we strive to be your choice in all new Cadillac, Buick or GMC, Certified Pre-Owned Chevrolet, Cadillac, Buick or GMC, or one of our wide selection of quality pre-owned vehicles. Since 1902 we have been serving Hampton Roads with all of our wide varierty of services. 

Location details

12525 Jefferson Ave, Newport News, VA, 23602, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.3832 reviews
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Gloria Anderson's profile image
Gloria Anderson 
recommend  Recommended
7 years ago

My husband did all the actual dealing on our 2016 Cadillac XTS and he was very impressed with the Suttle Motors team. Started out online with Jim Russo and finished up with Mark Marvuglio, and of course Carrie Biddison in the Business Office. Everyone was helpful and attentive from start to finish. Because we live several hours away from the dealership, in the Shenandoah Valley, it was important to us that every contingency was accounted for since we didn't actually see the car until we picked it up. Everything went splendid... read more

Business response:

Thank you so much Gloria for your review, business, and kind words! We are so happy you and your husband found the perfect car. Please come back and see us if you're ever in town again. 

Eric S. Moore Sr.'s profile image
Eric S. Moore Sr. 
recommend  Recommended
7 years ago

Business response:

Thank you so much for your review Eric!!! 

Velma Blue's profile image
Velma Blue 
recommend  Recommended
7 years ago
Ellen Minga's profile image
Ellen Minga 
recommend  Recommended
7 years ago

Service department is awesome! Saturday hours are so convenient, and staff is friendly and courteous. Waiting area is very nice as well. Great experience. 

Business response:

Thank you Ellen for letting us know your thoughts!! We are so happy you enjoyed your experience! 

Lisa Smith Taylor's profile image
Lisa Smith Taylor 
recommend  Recommended
7 years ago

I love the waiting room for repairs... they have a charging station for all kinds of electronic devices, snacks and a free Starbucks coffee machine.. However every time I have requested a free car wash I've always been left a little disappointed. 

Business response:

Thank you Lisa for your review! We appreciate you taking the time to leave us this feedback, have a great day! 

Brian Bergmann's profile image
Brian Bergmann 
7 years ago

I spent the last week trying to purchase a truck from Suttle. I showed up after contacting the Sales dept. about a truck I saw online. Drove almost an hour to get there to find out it is not even at the lot yet!!! The truck finally shows up several days later and I was told by Jim and Mark I would have first option to purchase. (I already have my financing set up and approved for a loan) I finally see the truck before it is sent to the shop for their inspection and repairs and MARK told me it will only be a day or two. After... read more

Business response:

Brian, Left a message with you earlier, give me a call at your earliest convenience. Thank you, Miles Suttle (757) 886-1758 

Lisa J. Goggins's profile image
Lisa J. Goggins 
recommend  Recommended
7 years ago

Business response:

Thank you Lisa 

Dray Williams's profile image
Dray Williams 
recommend  Recommended
7 years ago

Quick and professional service. I will certainly recommend them to anyone. 

Business response:

Thank you so much Dray for the review and kind words!! We appreciate your business and can’t wait till your next visit. 

Sara Williams's profile image
Sara Williams 
7 years ago

My husband spoke with Jim Russo today about a used car they had on the lot. It was the exact one I was looking for down the the specs. Our situation wasn’t easy, but Jim and the team did literally everything they could to get us into the car of my dreams! I couldn’t be happier! Thank you very much - would recommend this dealership to anyone who is looking for a great, honest place to purchase. 

Business response:

Thank you from the whole Suttle team! 

Frequently asked questions about Suttle Motors

How is Suttle Motors rated?

Suttle Motors has a 4.3 star rating with 832 reviews. 

When is Suttle Motors open?

Suttle Motors is closed now. It will open at 7:00 a.m. 

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