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Suttle Motors
- Automotive
- Newport News, VA
About this business
At Suttle Motors, we strive to be your choice in all new Cadillac, Buick or GMC, Certified Pre-Owned Chevrolet, Cadillac, Buick or GMC, or one of our wide selection of quality pre-owned vehicles. Since 1902 we have been serving Hampton Roads with all of our wide varierty of services.
Location details
12525 Jefferson Ave, Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedI took my pickup in for a hub bearing replacement. Rickey and the green team with Cory are superb! Easily made an appt. ,was taken right in, and was very pleased with my repair and how I was treated.Thank you!
Business response:
Thank you for the kind words, Kristen! We are glad to have been of assistance.
Everytime I take my Terrain in to be serviced, they take really good care of me. Excellent customer service! They don't try to rob you when having work done!
Business response:
So happy you are a satisfied customer! We truly thank you for your continued business and hope you have an awesome day!
Just recently had my 89 Corvette in for some touch up work. The car is a dark Charcoal, tough to match. I was incredibly impressed with the care and effort the Suttle Body shop team put forth to nail the color match. The finish came out smooth and they buffed the whole car. Incredible work by incredible guys (Nick, Juan, Clif). These guys really care to make it right!
Business response:
Thank you for the recommendation and kind words, Robert! We are glad you were satisfied with the outcome.
they told me my engine had a bad bearing in the lower end when it was just the ac compressor. won't go give me my diagnosis money back. pls. steer clear of their service department.
We bought our second vehicle from Suttle ! We highly recommend them when purchasing New and Used Vehicles! We love our van!! Thanks Mr. Suttle and J.Johns and The Gold Team 💕
Business response:
Thank you for the recommendation Bonnie. We appreciate your business and kind words!
I leased a car on 11/2 & in 2 weeks, there was a problem. The General Manager-Larry Preddy went to bat with GM and got it all worked out to MY satisfaction. Problems alleviated, December payment reimbursed and warranty extended!! My Cadillac XT4 is just right for me. My salesman-Jonathan Meadows; my service manager-James Dianna and even the credit manager-Carrie Biddison have been awesome. There is a subtle difference @ SUTTLE MOTORS!!
Business response:
We are so glad everything was worked out for you Latricia! We appreciate your business and kind words.
I picked up my truck in the rain to find out that it had over 100 touch up spots on the paint job. Its a 2015 Silverado. The color didnt match well and the touch up spots we done poorly. To resolve this I would have had to pay the taxes and registering fees all over to get a truck that wasn't specked with lousy touch up paint. Also the finance manager said to keep my payments about the same I would have had to extend the payment out another year,, I should have never trusted a salesman as there is no way they didnt see this ... read more
Business response:
Mr. Pergola, In no way, shape, or form are we going to make you look at and drive a truck you hate. We apologize for the job that was done and want to make it right from this point forward. If we cannot get the paint work to your liking then we will trade you out and we will take care of your taxes and fees. Please call at your earliest convenience so we can get this process started. Thank you and sorry, Miles Suttle (757) 817- 8187 or (757) 886- 1758
Great Service!!! I had a encounter wi th a deer last night after 6 this am I have already gone through the adjuster inspection left my for repairs and drove away in a rental car. Thanks Suttle Motors & Geico!
Business response:
Thank you for the recommendation Sunday! We are glad you were satisfied with your service.
Great deals and great service! 100% recommend John in sales as well as Carrie! It’s nice to ask a question of the sales person and they get right back with you!
Frequently asked questions about Suttle Motors
How is Suttle Motors rated?
Suttle Motors has a 4.3 star rating with 832 reviews.
When is Suttle Motors open?
Suttle Motors is open now. It will close at 7:00 p.m.
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