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Suttle Motors

4.3

About this business

At Suttle Motors, we strive to be your choice in all new Cadillac, Buick or GMC, Certified Pre-Owned Chevrolet, Cadillac, Buick or GMC, or one of our wide selection of quality pre-owned vehicles. Since 1902 we have been serving Hampton Roads with all of our wide varierty of services. 

Location details

12525 Jefferson Ave, Newport News, VA, 23602, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.3832 reviews
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Mickey Kendrick's profile image
Mickey Kendrick 
recommend  Recommended
8 years ago

Ronda Mclean continous to earn my trust. With a 2007 DTS with almost 150,000 miles I trust her to always have my best interest in mind. I travel an hour and half to get to Suttle and will continue to do so in the future. 

Business response:

Hi, Mickey! Thank you for this great review! Ronda is truly an exceptional employee and we appreciate her for giving you a great experience. We also thank you a lot for traveling the extra distance just to see us! We look forward to the next visit! Best, Gene Woodson | Service Manager 

Patricia Holley Snow's profile image
Patricia Holley Snow 
8 years ago
Jerry Stewart's profile image
Jerry Stewart 
recommend  Recommended
8 years ago

Friendly and knowledgeable service quickly overcame our disappointment in having our new vehicle rear-ended one month after purchase. Like new again after painless processing of our problem. 

Business response:

Jerry, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Suttle Motors team went above and beyond to help out with your vehicle needs. Thank you again for your continued business, and safe travels! Sincerely, Gene Woodson | Service Manager 

Pete N Kristy Dolan's profile image
Pete N Kristy Dolan 
recommend  Recommended
8 years ago

Doug in Service is the BEST!! If he didn't know the answer, he went and got it from the knowledgeable person. No fudging an answer. I like that!!! 

Business response:

Hi, Pete, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Doug is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Gene Woodson | Service Manager 

Mario Johnson's profile image
Mario Johnson 
recommend  Recommended
8 years ago

I have been a GMC loyal customer for 20 years and dealerships like this are a major part of the reason. In 2016 returned as a Hampton Roads resident and for my Sierra's regular service visit, I was pleasantly surprised at the layout; just drove right up to a service agent where the job was done quick and easy. Yesterday traded in for a Yukon XL and the experience was professional yet comfortable from start to finish. My salesperson DJ was informative throughout my research phase, accommodating my midnight work hours by letti... read more

Business response:

Mario, thank you so much for the excellent review! DJ is a key component of our team here at Suttle Motors, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all! Sincerely, Larry Preddy | Sales Manager 

Rebecca Fries's profile image
Rebecca Fries 
recommend  Recommended
8 years ago

I had an awesome experience from the moment I drove my car into the garage for inspection until I left Suttle Motors!! Karen my estimator was very helpful & friendly and the staff at Enterprise was outstanding.All in all,it was a very good experience and I would definitely use them again and recommend others too also, Thanks, Rebecca Fries 

Business response:

Thank you Rebecca for your review! So happy to hear we are doing our jobs right! 

Rose Marie Mello's profile image
Rose Marie Mello 
8 years ago

Always great service. Rhonda and the Gold Team rock! 

Business response:

Rose, thank you for the perfect review! I am glad to hear that you had a great service experience at Suttle Motors. We look forward to seeing you on your next visit. Best, Gene Woodson | Service Manager 

Tommie Taylor's profile image
Tommie Taylor 
recommend  Recommended
8 years ago

I used to remember when they were located down by the shipyard way back in the 70's.. Purchased Cadillac from the. downtown lot 1962 Cadillac Deville.. 

Business response:

Tommie, Thank you very much for your continued business all these years! We cannot thank you enough! Please come back soon! Sincerely, Larry Preddy | Sales Manager 

Pamela Kercher Gregory's profile image
Pamela Kercher Gregory 
recommend  Recommended
8 years ago

Wonderful vehicles...great service...love Doug Carter...have been a loyal customer for decades! Suttle Motor Corporaion is my first and last choice when it comes to vehicle purchases. 

Business response:

Thank you Pamela for your review! We love hearing from our customers about their experiences. 

Frequently asked questions about Suttle Motors

How is Suttle Motors rated?

Suttle Motors has a 4.3 star rating with 832 reviews. 

When is Suttle Motors open?

Suttle Motors is closed now. It will open tomorrow at 7:00 a.m. 

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