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Surety Pest Control
- Pest Control
- Oak Harbor, WA
About this business
This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings.
Location details
395 SE Midway Blvd, Oak Harbor, WA, 98277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware of the Autopay option! I do not like having a business use autopay because they have the ability to take money from your bank account when they want to, but not give it back immediately. Ive told Orkin several times over to NOT use this option. But, they mistakenly did this at least 3 times. Its very problematic when you have a tight budget and you discover Orkin wrongly took your money. Its even more frustrating/infuriating when they tell you theyre sorry and youll get your refund in 5-7 business days. WHAT?!? Ive be... read more
Worst pest control company ever created! They try to keep you for a year! First bad sign! One Orkin rep told me that, they need to come back repeatedly because the rats come back due to spiders being a source of food. SMFH. When I told a tech what I was told, he said that was the most ignorant thing he ever heard! He didn't know that it was someone from his company that told me this. Second bad sign: I asked repeatedly for an invoice and/or description detailing what was done. The tech became a little annoyed and said he sen... read more
Business response:
Thank you for reaching out, and we apologize for the inconvenience. In order to escalate your concerns to the proper Division, can you please provide your Orkin account number? Thank you, and again we apologize for the inconvenience.
Terrible service from this business! I have canceled all services with them 3 times now and they keep sending people out and then charging me for it. I have cameras around my house and these people arent even spraying just knocking and leaving. Would absolutely NOT recommend using their services!!
(i) perform the Services set forth in Exhibit A. However, if a conflict exists between this agreement and any term in Exhibit A, the terms in this agreement will control;(ii) devote as much productive time, energy, and ability to the performance of its duties under this Agreement as may be necessary to provide the required Services in a timely and productive manner;(iii) perform the Services in a safe, good, and workmanlike manner using at all times adequate equipment in good working order;(iv) communicate with the Company a... read more
Well, my service is too high. If the problem has subsided, why should I be charged $96.00 every two months. I utilized your service in **************** and ***********, which was a whole lot less. Even the representatives who come, don't give me the assurance they are doing their job completely. I should not feel I need to follow anyone around to ensure they are doing a thorough job. The way I feel about your service is not comforting. Therefore, I need to speak to someone about our I will cancel your service!
Business response:
Thank you for contacting us and we apologize for any inconvenience. The Branch Manager has spoken with the customer and offered for a Technician to come out and change the glue boards and address any other pest issues. Customer declined, said he was fine with the service, just had an issue with the price. Branch Manager offered to reduce the price and customer was satisfied. Again, thank you for reaching out. If there are any other questions or concerns, please contact the local Branch.
Our experience with Orkin was not GOOD...AT ALL TERRIBLE: job continued to be incomplete, always giving excuses, poor followup, poor communication with **, did not keep appointments as promised, did not return calls and MORE!!!!WE definitely WOULD NOT REFER ORKIN....to anyone!!!!The experience, as far as communication was HORRIFIC!
Back in 2015 I had Spring Tails. They could not even slow them down. Their yellow page guarantee is deceptive, Returned last payment on Contract. I still have the spring tails(2023)
NEVER, NEVER, NEVER, NEVER use this company. They failed to complete the work, upcharged for work that was done, and probably broke the law.1.) On 7 June, a Critter Control technician proposed an agreement for exclusion repairs the including the installation of a one way door and reinforcement of three sections of soffit. The soffit was not actually repaired as stated, and we've had progressively greater damage from a raccoon continuing to enter and exit. 2.) The agreement also called wildlife removal that "ensures that anim... read more
Business response:
We were glad to resolve this issue for our customer. The region-directed team met with the customer and completed a follow-up inspection regarding the racoons. During the visit and reviewing the work, we took steps to ensure full removal from the residence and added an outdoor trapping session. On a follow-up call, the customer has not had any further racoon issues. Will be happy to address any future concerns if they arise. Thank you.
Do not do business with this company. They have repeatedly told me that they do not have an option for termite control only. But if you call their customer service, their voice prompts ask if you are calling about termite control only. To get rid of a sales representative, I asked them to send me a contract. I found myself enrolled in their services for a year and charged for services I never wanted or agreed to purchase. Then halfway through the term of the contract, they decided to increase my fees - in direct violation of... read more
Business response:
Thank you for contacting us, and we apologize for the inconvenience. The ************** Manager spoke with the customer and reviewed the services that were currently being provided by Orkin. The customer did not want to continue with the termite or pest control services, so both programs have been cancelled. Again, thank you for reaching out and we do apologize for the inconvenience.
Frequently asked questions about Surety Pest Control
How is Surety Pest Control rated?
Surety Pest Control has a 3.2 star rating with 726 reviews.
When is Surety Pest Control open?
Surety Pest Control is closed now. It will open tomorrow at 8:00 a.m.
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