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Surety Pest Control

3.2

About this business

This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings. 

Location details

395 SE Midway Blvd, Oak Harbor, WA, 98277, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.2726 reviews
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Jaxon W's profile image
Jaxon W 
a year ago

I worked for this company for 5 yrs they change there payment plans and do not explain anything I worked 131 hr and was only paid ***** with no over time pay they agreed to change me back to hourly pay and then failed to to so and expected me to work crazy hours and not pay me and constantly having payroll errors and still refusing to pay me the back pay for the hours I worked 

Justin N's profile image
Justin N 
a year ago

Their customer service bounce you all over the country as you trying to find the one nearest to you. The few times that they've been out to my house to spray for bugs it was never the same guy twice. The whole laundry list of promises that they never kept. They wrote me into a money lender to pay for their service which had its own issues but either way they got their money and I did not get all the services they promised me. They would call to make appointments to come out but they never would call and never showed up 

Theresa G's profile image
Theresa G 
a year ago

How can Orkin have two technicians spray my apartment at different times and still have fleas? I paid almost three hundred dollars for their service. This doesn't seem right. I was blamed for not being truthful. I do not lie.Each of the men was in my apartment for about ten minutes. How can you do a competent job in that amount of time? I asked for a refund which I think is fair. 

Tony W's profile image
Tony W 
a year ago

Do an excellent job and are always there if I need them. 

Michael B's profile image
Michael B 
a year ago

*** and ****** were both excellent throughout the whole process. Especially in regards to responsiveness. I would absolutely recommend. 

Business response:

Thank you so much for contacting us and letting us know about the service provided to you by the local Branch and Technicians. Your review has been forwarded to the appropriate Division so that they are aware of the team's response to your service needs. If you have any questions or concerns, please contact your local Orkin office. Thank you again! 

Paula L's profile image
Paula L 
a year ago

I purchased a one time service for yellowjacket nests with warranty thru the end of 2023. Technicians came twice but couldnt find source. I located 2 nests in may house and set up an appointment for 8/9/23 for 2-4. I stayed home from work this day for this appointment. At 4 pm, I called them, and they told me they werent coming that day because the got behind. The branch manager wanted to come out the following morning but I had to work. I insisted he come that day because my daughter and granddaughter were coming to visit t... read more

Business response:

Thank you for contacting us, and we apologize for the inconvenience. Your review was escalated to the Orkin Division office. The Branch was notified, and the service was completed on 8/15/23. No wasp nests were discovered inside the home during the service. If you have further questions or concerns, please contact your local Orkin Branch. Again, thank you for reaching out, and we do apologize for any inconvenience. 

Iris L's profile image
Iris L 
a year ago

Professional and on time. Technician was also very accommodating when I needed to change the time 

Business response:

Thank you for contacting us and letting us know about your positive interaction with your Orkin branch. Your review has been escalated to the Division President to make him aware, and so he can congratulate the team. Again, thank you for making us aware of the service being provided to you by Orkin. 

Evelynn F's profile image
Evelynn F 
a year ago

Such a scam! I initially called to have my house and yard sprayed for flies. They advised that their services would be $160 at the time of first service and $85 bi monthly for follow **** The lady I spoke with at the time said that I could cancel as long as I gave 30 day notice. This is not the case, I was told its a one year long contract when they arrived at my house. My main frustration is with the inspector, ****************** told me that there was a mouse infestation in my attic and there was possibly hundreds. I thoug... read more

Business response:

Thank you for contacting us and we apologize for the inconvenience. The Branch Manager did reach out to the customer and offered to perform an inspection and discuss her concerns with Orkin and the technician. The customer declined the offier. Customer then contacted the Branch Manager and told him that the technician had reached out to her again. She asked for no further contact from Orkin. The Branch Manager apologized, and verified that her account has been cancelled. Branch Manager also instructed technician to remove he... read more

THERESA P.'s profile image
THERESA P. 
a year ago

Orkin Review Short 8-6-23 I will never use Orkin Pest Control, *********, **, ever again! Had minor mouse damage to unfinished basement ceiling/wall insulation. Orkin falsely told me all insulation should be replaced because it was not up to code which required R30. Based on this false statement, I signed a contract for $5,650. (Later learned from Building Inspector that was not true.) They did the entire job wrong: R30 did NOT fit the walls and they had to use a smaller, cheaper R19, which they intially put on backwards. Th... read more

Frequently asked questions about Surety Pest Control

How is Surety Pest Control rated?

Surety Pest Control has a 3.2 star rating with 726 reviews. 

When is Surety Pest Control open?

Surety Pest Control is closed now. It will open tomorrow at 8:00 a.m. 

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