Surety Pest Control

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on BBB

2 years ago

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Torbjorn T 

on BBB

2 years ago

We had a very bad experience with Critter Control. We called them when we realized we had a rodent problem in our house because our appliances (range, dishwasher, laundromat) were breaking (wiring and water hoses were chewed up). They charged almost $3000 for putting up some metal barriers, traps, and some treatments with chemicals -- actions that turned out to be entirely ineffective. We eventually found out that a rat was basically living in our range. After several months of misery, close to a dozen visits by repair folks... read more

Tiffany B 

on BBB

2 years ago

Very disappointed in myself and this company.Myself because I didnt read all the fine print on their contract.Them because they would rather upset their customers than being upfront about the fact that even though you might prepaid for services that they will continue to service your property and then send you a bill at whatever rate they choose without giving you any heads up that youre about to get charged for extra services that you didnt actually want and that you couldnt afford and then when you try to contact them in h... read more

Uta B 

on BBB

2 years ago

In January 2023, I contacted this company initially for hearing scratching and digging sounds in the attic, and small hole in dining room ceiling. The rep came out to complete an inspection. The rep recommended new insulation in attic and gutter guards ($16,000 +) . I thought the recommendations would resolve the issue. Unfortunately, I still had the initial issue and additional hole appeared in my guest room ceiling and water spots. Two other wildlife companies informed me the gutter guards were not installed properly. I re... read more

Eileen A 

on BBB

2 years ago

Happy with services Orkin provides. ******************* and courteous. Zero complaints or concerns. 

Ted C 

on BBB

2 years ago

Orkin is disorganized , billing and activities are not transparent. When the tech makes a sale, they will say anything. Once you sign the contract, they now will only say what is in the contract. They schedule appointments, then do not show up and there is no email or text notification. My web site account has no explanation for charges or credits. I communicated with the original tech, he said that they cancelled my program. Not sure what that means. Just because the tech says so, I said I need documentation so you do not s... read more

Elena B 

on BBB

2 years ago

Not satisfied! Only partial job was completed. The sales rep Didn't stand behind his commitments. No follow-up!I was ignored completely. Sent a CERTIFIED MAIL trying to reach a solution. sent emails. was ignored again, again. Not even one response! Absolute joke of a company. They are only here to steal your money and avoid you at all costs. I am unable to login to my account, or contact any human being for help. I have a payment that is due, that will now be late and affect my credit. This company, their website and custome... read more

Tammie B 

on BBB

2 years ago

Orkin is a terrible company. Absolutely awful. I would never recommend this company. If I could give them a zero I would. First they signed all my contracts. So that would be forgery. Never left or explained how things would work. The gentleman that came to service the house was not respecful of our house. First he never wore shoe covers. So going in and out of my house he tracked mad. Even left a muddy footprint on my couch. Left all the furniture upside down. So walking into the house looking like that you say "What the **... read more

Jordan B 

on BBB

2 years ago

Absolute joke of a company. They are only here to steal your money and avoid you at all costs. I am unable to login to my account, or contact any human being for help. I have a payment that is due, that will now be late and affect my credit. This company, their website and customer support is a total scam. If anyone is reading this and considering their business, don't make the same mistake I did! If the company can see this, get back to me asap!