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This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings.
395 SE Midway Blvd, Oak Harbor, WA, 98277, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great service called yesterday they were here prompt this morning and the tech was very professional and extremely helpful great job *****!
very bad service,without any inspection,just coming for a minute charge $131.I asked for refund, they said they did inspection, even not, will charge the travel time, black list this company
Refused to honor contract. 12 years a customer. *************** is worthless. Cant even keep employees.
Company is not local. It is a franchise. Contacted company to remove whatever was in my attic. They did come to the property. I asked to see pictures of what they found. Dead or alive animals. Nothing. I asked for pictures of what they removed. Nothing. They sprayed something that leaked through my ceiling so now I have damage that needs to be repaired. Ask them to come back to repair my ceiling and clean up. I had another company take photos that showed perhaps mice droppings were present. I was told I had raccoons but no e... read more
I called orkin to have them come to my home to do a one time extemination of some hornets that made a nest in my crawl space under my home. I was very clear on one time service. When the exterminator arrived he said it was set up for bi monthly and to do one time it would be a lot more than the $280 I was quoted which was a lot more money than another local company quoted, but they could not come out for a few weeks. He left my home to call his office for about 20 minutes. When he came back in he said they would honor the pr... read more
I am so frustrated with the company. Constant appointment changes, so we aren't here to do the inside because of last minute changes, and the total disregard for customer service. I have continued receiving collection notices when a card was on file and valid. Their system would give them an error so it was determined it was my card and so I became past due. This is so frustrating when I call and call to correct the issue and get put on hold, told I will receive a call back etc. Two months in and I finally got someone willin... read more
Discussed service with ORKIN representative ***************************. He recommended a service which drills two holes around windows and injects their product. Also sprays exposed wood in garage and sprays exposed wood in attic. Was not present for service however I have security cameras on entrance and driveway. Their technician was in the house twenty-nine minutes. Service was over $1,700 dollars. Did not open garage to spray attic. After discussing this with ***** they agreed to send a technician out. He determined mos... read more
Business response:
Thank you for your feedback, the Branch Manager contacted you to discuss your concerns and explained that the $600 cost was for the advance renewal. The manager is confirming the account is paid in full and refunding you the $600 per your request. We apologize for the confusion and inconvenience in this matter.
This is a horrible company, do not use them! they install some gutters on my new home and the do not work correctly. The gutters are leaking water when its rain. I have called and they send some worthless workers out the spend about 15 minutes at ************ of the workers told me that my roof was too thin and this kind of gutters shoulder of never be installed. I was texting with one of the manger and he was no help. Now we are having to find some to find this mistake. This company is a rip off. I will never use them or Or... read more
Orkin charged me over $2600 to cover a year of treatments. In a full year of treatments about every 2 or 3 weeks they did not solve the problem as they had promised. We finally ended the service, with still no resolution in sight. It seems like a scam to me that they never did as promised yet were eager to have us stay in the program, paying even more money.
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service, and it looks like we fell short. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment in providing exception pest control service. Please contact us at ************.
Surety Pest Control has a 3.2 star rating with 726 reviews.
Surety Pest Control is closed now. It will open at 8:00 a.m.
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