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Subaru of Ontario
- Car Dealers
- Ontario, CA
About this business
Location details
1195 Auto Center Dr, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWe bought a 2017 Subaru Forester. Rocky was our sales rep and we really liked Rocky who was very pleasant and helpful. We brought our Forester back in to have a dent taken out and to get a promised cover over the cargo area. All was taken care of by Marvin and we are very thankful and they did a beautiful job.
Business response:
Thank you for sharing your positive experience, Leonard! It's great to hear that you had an excellent customer service experience! We'll be sure to pass along your kind comments to Rocky, Marvin and the rest of the team at Subaru of Ontario. It's great to hear that we could help you out with your dent and cargo cover. Reviews like this give us motivation and help us ensure we provide high-quality care! Please let us know if there is anything else we can do for you; we are more than happy to help!
I worked with Adrian to buy my new Outback. He was knowledgeable, friendly, and made my car buying experience a very good one. Thank You Adrian!
Great experience working with Jordan Novak on my new 2019 Ascent. The whole buying process was very easy. Would definitely recommend.
Adrian was super helpful! i totally recommend the dealership they are fast friendly and great to work with!
HATS OFF! We had an excellent experience just recently at this Subaru’s car dealership. One special guy made it possibly happened! Mr. Francisco Perez not only exhibited progessionalism, knowledge but worked tirelessly on our behalf to bid on our choice of vehicle, the Outback 2019. His efforts are so appreciated and he deserves our round of applause. Thank you Sir! Job well done and we wish you the best in life!
They did not do what they said they would. They had to order parts which added to time and inconvenience. They did not pay for my rental car like they said they would. They added extra work to my car as they said they did not see some of the the repairs needed on their first estimate, and if this was not done, then, the other repairs would be ruined. So not happy with them.
Business response:
Cheryl, we're disappointed to hear of the negative experience you had at our location. Unfortunately, it's typical for parts to have to be ordered which does delay the completion time. Our manager would like to speak with you about all of your concerns. Please contact the General Manager at (888) 905-4875 so we can work towards a resolution. Thank you.
Great service department , went in to have 2 recall items dealt with they did it in a timely and professional manner
Business response:
Ron, we strive for 100% satisfaction and we understand the importance of our customer's time. It is great to see you had such a positive experience at Subaru of Ontario. Thanks for your feedback.
Frequently asked questions about Subaru of Ontario
How is Subaru of Ontario rated?
Subaru of Ontario has a 4.4 star rating with 2,364 reviews.
When is Subaru of Ontario open?
Subaru of Ontario is closed now. It will open at 9:00 a.m.
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