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Sterling McCall Lexus Certified Pre-Owned

4.6

About this business

Location details

10235 Southwest Freeway, Houston, TX, 77074, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 7:30 p.m.
Sat8:30 a.m. to 7:30 p.m.
SunClosed
4.68,616 reviews
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Vanessa Joiner Gaskin's profile image
Vanessa Joiner Gaskin 
7 years ago

Thanks for the great experience! I certainly appreciate all the amenities! 

Van B Nguyen's profile image
Van B Nguyen 
7 years ago

Bought my parents a new car and I must say, the salesman, Thien Nguyen, was super helpful. He wasn't forceful, he was patient, and most of all, he was quite honest, which isn't always the case when you go to other dealerships. Come here and ask for Thien, he'll work with you and get you the best deal! The service here is phenomenal! 

Elizabeth Michelle Gradwohl Bullard's profile image
Elizabeth Michelle Gradwohl Bullard 
7 years ago

I have been trying to get my airbags replaced per the recall. I have tried on three occasions to contact you all to no avail. How does this work, no response until there is litigation due to an accident? 

Paula McBride Summers's profile image
Paula McBride Summers 
7 years ago

I had a great experience purchasing my new car! Ben spent a long time explaining all the new technology! And I love my car!! 

Hieu Tran's profile image
Hieu Tran 
7 years ago

I’ve been coming here since I bought my car 5 years ago but was really upset and disappointed during my last trip there. I’ve been thinking about this but finally decided I needed to share my experience. On NYE I had a bullet come down on my car which we found behind the back headrest that had a hole and shattered my back windshield. I took my car in to have the windshield replace and when I got my car back the next day I was pouring gas and checking the windshield and pulling off the blue tape and realized that my back brak... read more

Andrew Yu's profile image
Andrew Yu 
7 years ago

Lied to their customer and pray on them know understanding technology. They will up sale you every chance they get and false advertise to their client. They also pay or act coy for yet their ratings up on social media either with free promotions or other tricks. 

Pam Peterson Collins's profile image
Pam Peterson Collins 
7 years ago

Just purchased a new Lexus today! Our sales person, Hung, did an excellent job! We were very pleased from start to finish. Be sure to ask for Hung when looking for your next car! 

Marie Gomez's profile image
Marie Gomez 
7 years ago

I was disappointed again after they finished w/ my car. I know they were “short Staffed” that they, but they could have at least vacuum the inside of my vehicle. The service here is just getting bad.....I’m not happy at all. 

Chamika Mandanayaka's profile image
Chamika Mandanayaka 
7 years ago

The worst service ever. PAUL KRENZER the service manager refused to reset my oil change light even after I got my oil change done from them. He had no clue about my car Or anything about LEXUS. The first time around they FORGOT to reset my oil change light and when I went in again for the second time his answer was a pure “NO I WILL NOT RESET IT UNLESS You GET A FULL SERVICE DONE!?” While other service men came in and tried to help, he abused his power/position and had the audacity to stop them from giving me the service I h... read more

Frequently asked questions about Sterling McCall Lexus Certified Pre-Owned

How is Sterling McCall Lexus Certified Pre-Owned rated?

Sterling McCall Lexus Certified Pre-Owned has a 4.6 star rating with 8,616 reviews. 

When is Sterling McCall Lexus Certified Pre-Owned open?

Sterling McCall Lexus Certified Pre-Owned is open now. It will close at 7:30 p.m.  

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