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Sterling McCall Lexus Certified Pre-Owned

4.6

About this business

Location details

10235 Southwest Freeway, Houston, TX, 77074, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 7:30 p.m.
Sat8:30 a.m. to 7:30 p.m.
SunClosed
4.68,616 reviews
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Pham Tran Anh Tuan's profile image
Pham Tran Anh Tuan 
7 years ago

We actually live in San Antonio but traveled to Houston to contact Thien Nguyen to purchase our new Lexus RX 350 based on a recommendation from a family friend. Thank you very much Thien. You have made the purchase very pleasurable and quick. See you again when we are replacing the other family car. 

Joseph Nguyen's profile image
Joseph Nguyen 
7 years ago

Finance department is bad . I canceled my service but take too long to return money . I call them no one is available. They take a massage and never return call . It included financial director. 

Morgan de Marigny's profile image
Morgan de Marigny 
7 years ago

Received promptly in service, offered an Ipad to watch a movie, coffee and snack bar. The recall work was done in the time estimated, they filled the gas tank, inspected everything, washed it. Returned with a smile. What else can you ask for? Outstanding Service! 

Shawn Khan's profile image
Shawn Khan 
7 years ago

The service dept and lun tu advisor tamper with emails by changing emails putting wrong emails and other info so you wont get a survey u r happy or not reported this to Lexus corporate horrible experience no courtesy lun tu go elsewhere save time money and most of all headache and i did not receive a copy of world class inspection i got 3rd page that has nothing on it i as a customer should get all 3 pages of what and how much work my car needs never gave me 

Esmeralda Saxenian's profile image
Esmeralda Saxenian 
7 years ago

Service was great. Brody made sure I was in and out of there in no time. Waiting area was nice and pleasant. Overall great service. 

Tia Okvianto's profile image
Tia Okvianto 
7 years ago

Thienh Nguyen courteously handled my lease inquiry for new GX460. The offered pricing and trade in offer were made without any hassle. The customer waiting lounge is a pleasure with free drinks and snacks. The finance manager Hafiz was helpful explaining the no obligation add-ons and expedited the paperwork process. The new car delivery service by David was resourceful with the car features and setting it up for my driving. Overall well worthy trip from Katy to the dealer showroom and nice experience. After taking home the n... read more

Ludovic Louis Cottet's profile image
Ludovic Louis Cottet 
7 years ago

Great service and nice coffee and snack selection 

Carlene Reimonenq Stephens's profile image
Carlene Reimonenq Stephens 
7 years ago

Great service and short wait. Always professional. 

Kip Hall's profile image
Kip Hall 
7 years ago

Luis Gomez did a great job! He exceeded our expectations in the area of customer service and professionalism. He listened to what we wanted and was extremely knowledgeable about the vehicle we were interested in. He made our car buying experience as quick and efficient as possible. We look forward to a long term relationship with him and Sterling McCall. The entire team, Luis, Channing, Deborah, as well a the finance guy, were all great! 

Frequently asked questions about Sterling McCall Lexus Certified Pre-Owned

How is Sterling McCall Lexus Certified Pre-Owned rated?

Sterling McCall Lexus Certified Pre-Owned has a 4.6 star rating with 8,616 reviews. 

When is Sterling McCall Lexus Certified Pre-Owned open?

Sterling McCall Lexus Certified Pre-Owned is closed now. It will open at 8:30 a.m. 

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