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Steel City Service Experts

3.8

About this business

Location details

2524 Commerce Sq W, Birmingham, AL, 35210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8179 reviews
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Candice G's profile image
Candice G 
6 years ago

They were very knowledgable and courteous . Clean and efficient . What more can I say!! 

Business response:

Candice, thank you for your business and this wonderful review. We really appreciate it! 

Paul N's profile image
Paul N 
6 years ago

My experience with the purchase and installation of home heating and AC from Roy Inch was top notch. Everyone I dealt with during the whole process performed their duties with true professionalism. 

Business response:

****, we are happy that the team worked together to provide you with a great experience! 

Renna R's profile image
Renna R 
6 years ago

If you want to work with pleasant people, call Stark Air. If you want your air conditioner to cool your house and if you want a company to fulfill its promises, call ANY OTHER company but Stark. I got caught in an endless cycle of "Oh, we know what to do now and will fix it, if you will give us one more chance," but I decided a year ago not to give them any more chances. I made the decision after the last disastrous encounter with them. The technician (a pleasant man) failed to change the filters at my twice annual check-up,... read more

Business response:

****** we apologize for your experience and would like to look into your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Stewart R's profile image
Stewart R 
6 years ago

My wife and I recently switched to another HVAC firm after a terrible experience with Bob ***** Service Experts in Sun City, Arizona. During our most recent routine A/C checkup this month conducted by Bob *****, the technician arrived accompanied by a sales rep! He did not identify himself as such until the two of them came down from our roof, and the tech said he had some bad news regarding our system (a 6-year old system). He stated that the evaporator coil was leaking refrigerant ("we could see a definite trail of oil whe... read more

Business response:

Stewart, we apologize for your experience and would like to look into your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Michael I's profile image
Michael I 
6 years ago

Installed new furnace and central air. Dalton, *** and Taylor were the techs onsite and all were very respectful and clean. Would highly recommend. 

Business response:

*******, thank you for this great review and recommendation! 

Teresa H's profile image
Teresa H 
6 years ago

Carlos was our technician. He was very knowledgeable, efficient, and thorough, and he showed us exactly what the issue was with our air conditioner (it was working, but not blowing cold air) and fixed the capacitor and fan in about an hour. He also had excellent customer service skills and spoke very highly about the company and how they treat their employees, which was nice to hear. 

Business response:

******, thank you for taking a moment to share this wonderful review! 

Dorothy C's profile image
Dorothy C 
6 years ago

Jason came today for the semi-annual service for the air conditioning system. He was very thorough and knowledgeable of system. I was, as always, very pleased with Calverley's service. I have recommended them in the past and will continue to do so. Jason represents them well. 

Business response:

*******, thanks for being a loyal customer and sharing your positive experience! 

Rick P's profile image
Rick P 
6 years ago

Greg the Technician came did a great job , explained what he was doing all along the way 

Business response:

****, we appreciate your business and thank you for this great review! 

ARLENE G's profile image
ARLENE G 
6 years ago

David, the technician, who performed the maintenance on my A/C & Furnace wa very knowledgeable, has a great personality, friendly, nice to talk to. Before he performed the yearly maintenance on my A/C & Furnace, I explained to him that I had a problem with the heat dropping on the furnace. I set the temperature in the house before I went to bed and got up this particular time because the house felt chilly. I check the thermostat and noticed that the temperature in the house had dropped even though I had the thermostat set at... read more

Business response:

******, it is great to know that David's work delivered the results you needed! 

Frequently asked questions about Steel City Service Experts

How is Steel City Service Experts rated?

Steel City Service Experts has a 3.8 star rating with 179 reviews. 

When is Steel City Service Experts open?

Steel City Service Experts is closed now. It will open at 9:00 a.m. 

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