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Steak 'n Shake

3.3

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

2675 N Plainfield Rd, Joliet, IL, 60435, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.32,478 reviews
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Jennifer Christoffersen's profile image
Jennifer Christoffersen 
5 years ago
Valerie Medina's profile image
Valerie Medina 
5 years ago

wow today was the fastest service I ever got . 🤗 

Andrew C. Albertsen's profile image
Andrew C. Albertsen 
5 years ago

Love the burgers 🍔!!!! Definitely going back for more! 

Kendra Fristad Michalik's profile image
Kendra Fristad Michalik 
5 years ago

My husband is currently at Steak N Shake trying to pick up an online order that was supposed to be ready at 6:35 - it’s now 6:55. They didn’t even know what was on the order!!!! I had to send him my email confirmation so they could make it. He was standing there with 2 burgers and 2 fries that are definitely cold by now. VERY disappointing, and embarrassing for the restaurant! This used to be a reliable chain. Not sure if they are going to compensate him in any way, but I’m not sure we’ll order from them again. *** Update - ... read more

Samantha Ann Tortorelli's profile image
Samantha Ann Tortorelli 
5 years ago

Love this place fantastic place to go to after working late 

John Hitchins's profile image
John Hitchins 
5 years ago

The floor is sticky and the booth were dirty. I have been going to SNS for over 40 years since I lived in Bloomington IL. This by far is the worst store I have ever been in. We walked in and turned around and walked out. This is just a shame!!! 

Joanna Arriaga's profile image
Joanna Arriaga 
5 years ago
Kimberly Bucci-LiCavoli's profile image
Kimberly Bucci-LiCavoli 
5 years ago

Servers are not friendly at all. Never said hi, how may I help you. Never checked on us. Cooks not wearing hat or hairnet. Never a thank you either! 

Charity Faith's profile image
Charity Faith 
5 years ago

We arrived around 8:20 just to leave at 9:45 PM. It took all of 30 minutes to just get in a drink order. One dinner was complete I ordered us all shakes, I got a small birthday cake shake. The first bite was amazing, but the second bite had a black curly small pubic looking hair sticking up. I told cashier to take back, I definitely didn't want another, and I will never eat at Steak and Shake ever again without fearing hairs in my food. Gross. Too long, and careless behavior. 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.3 star rating with 2,478 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 6:00 p.m.  

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