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Steak 'n Shake

3.2

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

17200 S, Middlebelt Rd, Livonia, MI, 48152, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.21,873 reviews
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BJ Bailey's profile image
BJ Bailey 
7 years ago

First off this was my fiancé favorite spot to come too, but when she order, our order wrong, she asked for a bowl of chili and not a side of chili, the food was cold, the drinks were water down and our bill was wrong, and the waiter didn’t even bother to come check on us afterwards. This was a disappointing visit here today. Rather go to another location than here. 

Lois Crockran-maxwell's profile image
Lois Crockran-maxwell 
7 years ago

I was so disappointed. I usually do carry out I should have stuck with it cause dining in was horrible. I was seated right away but waiting on someone to take my order was crazy. What's funny is that a couple was seated like about 10 minutes after me and they gave their order almost immediately while me and my kids still waiting, after 20 to 25 minutes I asked for a manager, he came, I told him what was going on, he says let me find out who is your server and guess what they couldn't find her, lol. He finally sends someone t... read more

Brittney King's profile image
Brittney King 
7 years ago

This place is horrible. I came through the drive through waited 15 minutes got to the window to pay and my passenger seen a ice cream sandwich they wanted asked to order one and the girl working the drive thru slammed the window shut huffed n walked away. Came back with an attitude said the price took the money with an attitude so I grabbed the ice cream with an attitude then she said pull up and I told her to lose the attitude and get me a manager, sat and waited for my food, and never spoke to a manager. Never coming back ... read more

Latrice Dawkins's profile image
Latrice Dawkins 
7 years ago

I came with a party of three. We seated ourselves after being told that we could. No one ever acknowledged us or took our orders after waiting 20 minutes. We asked a waitress and she said she was coming but never came back. We got up and left. They watched us leave and just stared at us as we walked out. I do not plan on returning. 

Autumn Brown's profile image
Autumn Brown 
7 years ago

The service was so poor, we had 3 different waitress and half the time I noticed them just standing around.. I love the food but the service is the reason I will no longer be going there! 

Linda Moore Davis's profile image
Linda Moore Davis 
7 years ago

Good food, the coleslaw was awesome. I also had patty melt, was good but could have been better. There was no wait and the server was really nice 

Dale Glenn's profile image
Dale Glenn 
7 years ago

Great Birthday freebie!! When it's not my birthday go for caramel salted pretzel shake, can't seem try another flavor!! 

Brandon Allen's profile image
Brandon Allen 
7 years ago

This place sucks,the food,staff,service,everything this place need to be purge and regrouped. 

Marcie Woodard's profile image
Marcie Woodard 
7 years ago

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.2 star rating with 1,873 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 6:00 p.m.  

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