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Steak 'n Shake

3.2

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

17200 S, Middlebelt Rd, Livonia, MI, 48152, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.21,873 reviews
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Linda K. Davis's profile image
Linda K. Davis 
6 years ago

I went to the Livonia Steak N Shake on Middlebelt Rd., I found it to be dirty. The walls were smeared, catsup bottle was greasy from earlier use and no one had cleaned it, also the salt and pepper shakers were nasty. I asked the young lady for a new set of salt and pepper shakers, she looked at mine as if there was nothing wrong with them. I guess should have taken a picture. The burger was very dry and the bun was not fresh. Needless to say I will never go here again. 

Debbie Piontek Araj's profile image
Debbie Piontek Araj 
6 years ago

the worst service ever the floor was sticky and at one point 11 tables dirty nasty 

Amanda Rae Lippe's profile image
Amanda Rae Lippe 
6 years ago

I am currently waiting in the drive though line for just about an hour, waiting for my food. I got a salad. This is outrageous. 

Micah Mike D Kuykendall's profile image
Micah Mike D Kuykendall 
6 years ago

This place is the worse !!! All I wanted was two all American cheeseburgers and a large fry and I never got it. A guy ordered a bunch of food for his family and he got his stuff but I couldn’t get two burgers and some fries. I got a refund and left. That Steak ‘n Shake ain’t sh*t...... 

Nicole Nickels's profile image
Nicole Nickels 
6 years ago

All I wanted was a grilled cheese! I literally received two slices of bread and a piece of cheese after waiting all this time in line, and I was the only car in line!! Smh!! So annoyed, and I don’t have the time to take it back! 

Bob Schmidt's profile image
Bob Schmidt 
6 years ago

Excellent service and good food for the price. Do t come if you are looking for a “dining experience” this isn’t the place for you! If you want a good burger (get the extra patty when they ask. It’s worth it!) and a friendly staff, this place meets that criteria with 5 star precision!!!! 

Elaine Merta's profile image
Elaine Merta 
6 years ago

Just came home from the Livonia Michigan location where the whole staff was mad at the world! With not a packed house they still managed to take approximately 25 minutes to bring 2 classics and two fries out. My burger was cold and I am not one to complain about Luke warm food but come on it was cold. Then when asked waitress Cierra to heat up she took it back and heated it up so hot that it literally burned my tongue and was tough. I am pretty sure it was purposely heated that hot, because of the I don’t want to be working ... read more

Jeannine Duetemeyer Priebe's profile image
Jeannine Duetemeyer Priebe 
6 years ago

Waited 15 minutes for waitress to take order. Waited 20 minutes for food and she forgot my dressing for chicken tenders. By the time she brought that, my food was lukewarm. She still didn’t bring our shakes, reminded her of that and they were soupy when we got them. Then we realized we had no silverware or napkins so had to hunt waitress down for them. Finished eating and sat 15 minutes waiting for bill and then finally asked another waitress to get it for us. We had been there 2 weeks ago, and things were much better. Entir... read more

Jeanette Atchley's profile image
Jeanette Atchley 
6 years ago

Great food! And service!!! Have not see my kids finish food at a restaurant in awhile!!!! 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.2 star rating with 1,873 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 6:00 p.m.  

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