This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
SSM Health Care
- Healthcare
- University City, MO
About this business
SSM Health Care is a Catholic health care system that owns, manages and is affiliated with 20 acute care hospitals and three nursing homes in Missouri, Illinois, Wisconsin and Oklahoma. Its health-related businesses include information systems, home care management and support services such as material management and clinical engineering. SSM is sponsored by the Franciscan Sisters of Mary and also owns an interest in Premier Medical Insurance Group, one of Wisconsin s largest health maintenance organizations. It also operate... read more
Location details
10101 Woodfield Ln, Ste 100, University City, MO, 63132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedlove there staff And being a clean. place
Complete lack of customer interaction via email and Twitter DMs. This is 2021, time to utilize your socials better and be more attentive to customers. Your billing department caused hoops to be jumped through and Karen was pretty rude when trying to get answer. Simply put, she was a real life "Karen". Thanks for your overpriced allergy tests - I'll be sure to stay away from SSM going forward.
Set up a payment plan on 1/12/21. Got a letter from a collections agency today. Called SSM billing to inquire as to why I was sent to collections. They stated the $100 I paid to be set up on the payment plan was sitting in an erroneous account for Physicians Billing. No one can explain how/why this happened. Now no one seems to be able to assist me. This is absolutely ridiculous! This is the billing department’s fault and now my credit has to take a hit because of it! I will NEVER do business with any SSM facility again! Thi... read more
Having a terrible experience dealing with customer service after getting a covid test. The people at the clinic in MT Vernon, IL never took my insurance information and they later just sent me a bill. I've called 4 times and even after talking to the manager in customer service I never got a follow up with them like they said they would. Worst healthcare exerience of my life. DO NOT GO TO SSM
We served our country and our health is not worth the time it takes to do the paper work. Thank you for your NONsuport
I recently had an absolutely terrible experience-complete with violence from an employee, harassment, and discrimination! After attempting to make contact with the appropriate parties to make them aware of my horrible experience, and allow an opportunity to make things “right,” I have gotten NO WHERE. No returned calls. After messaging this Facebook page, I stopped getting responses there. I never received a call about my experience, even after the request for my number to reach me. Because I live in a rural area, there aren... read more
Business response:
Thank you for your feedback. Please send us a private message so that we can discuss your care further.
Vida Pura Sana y Saludable, Dulzura Agradable y Saludable es muy Exquisito en la Vida porque es Nutritivo y Alimento Verdadero con mucha Higiene y Elaboración que uno consume me hizo Muy Bien y Excelente a la Salud del Cuerpo, Mi Piel Muy Blanca y Clara, White Skin Very, Clear, es Saludable y me da Mayor Energía y me ayuda contra los Resfríos es una Excelente Alimento y Producto 100 Por ciento Natural Ayuda contra Enfermedades y Protege el Bienestar. Les Envío mis Agradecimientos y Felicitaciones Sigan Adelante con Autoestim... read more
I'm being sent to collections in November. I've been asking for my self pay discount to be applied since July. I've called 4 times at least. It took nearly 3 months to mail me a self pay affidavit that not one representative ever mentioned to me and they don't expect this to be resolved until October at the earliest. This is for a new patient level 4 visit. It really doesn't get much simpler than that. Mercy got my bill right the first time, not one call required. That's the standard I'm used to. SSM is a complete joke.
Frequently asked questions about SSM Health Care
How is SSM Health Care rated?
SSM Health Care has a 3 star rating with 212 reviews.
When is SSM Health Care open?
SSM Health Care is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com