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Spa By JW

4.6

About this business

Specialties Intuitive, sophisticated, and uniquely tailored to your well-being, Spa by JW is Austin's leading spa for effortless relaxation. Discover the ideal urban retreat, where the mood is light, relaxed and stripped of unnecessary complexity. We offer a demystified approach to maintaining mental and physical clarity and well-being, and all treatments include free access to JW Marriott Austin's popular Edge Rooftop Pool Bar & Cabanas. History Established in 2016. Spa by JW opened in the JW Marriott Austin in September 20... read more

Location details

110 E 2nd St, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.6501 reviews
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Kane Kolisek's profile image
Kane Kolisek 
5 years ago

Had a good time, rooms were large enough and nicely maintained. Only complaint is valet gets backed up easily because people do not pull forward. 

Emily Holtz Patterson's profile image
Emily Holtz Patterson 
5 years ago

No accommodations for pumping/nursing moms at SXSW! How completely backwards! Conference goers, be forewarned: you'll be told to pump in the bathroom stall. Disgusting. For a full service hotel, this is just unacceptable. I've been a loyal and statused Marriott Rewards member for years and this is making me rethink my future hotel stays. 

Pamela Harned Bohn's profile image
Pamela Harned Bohn 
5 years ago

What an upscale, gorgeous hotel! We thoroughly enjoyed our stay there last weekend and highly recommend it! We also ate at The Corner and it was delicious. Perfect location downtown, rooftop pool...all superlative! 

Laura Justice Turnipseed's profile image
Laura Justice Turnipseed 
5 years ago

The service at this JW Marriott is top notch. We had a wonderful stay while in Austin! Thank you for making our get away weekend perfect!! 

Wanda E Ward's profile image
Wanda E Ward 
5 years ago

AMAZING!!! Had the best time and best sleep! Service was incredible. Special shout out to Justin Rawls - Executive Concierge Lead! Very professional, customer service oriented, and all with a smile! It's because of you my stay was flawless! I will book with JW Marriott Austin every time because of you! 

Rosemary Wilkie's profile image
Rosemary Wilkie 
5 years ago

Just attended a conference on Customer Experience at this property and boy did this team deliver. Across the board. But my favorite story was from the Osterio Pronto Italian restaurant staff. I was having snacks with my gluten free client and Osterio didn't have gluten free bread or crackers. Hard to enjoy a cheese plate without. Well - the server and her boss chose to surprise and delight us! The manager left the property and bought a box of gluten free crackers for us and served them to us. What a wonderful gesture that ev... read more

Cynthea Rhodes-Patterson Oly's profile image
Cynthea Rhodes-Patterson Oly 
5 years ago

Courteous staff and beautiful property. I always enjoy events here. 

Michael Scot Kelm's profile image
Michael Scot Kelm 
5 years ago

Absolutely fabulous week long stay! Location, service, food, atmosphere all fantastic. 

Brandi Dilling Thompson's profile image
Brandi Dilling Thompson 
5 years ago

We stayed at the JW Marriott in Austin last weekend. My husband and I agreed while we were there, that they had exceptional service. Any requests made were done promptly and with a smile. The hotel is beautifully furnished and clean. But, they really went above and beyond. In my rush (tired mom syndrome, right here) I left a library book in the hotel room. I realized it, and contacted the hotel. They found it, and then sent it to me via FedEx, with tracking, free of charge. I am so impressed! Thank you very much for saving t... read more

Frequently asked questions about Spa By JW

How is Spa By JW rated?

Spa By JW has a 4.6 star rating with 501 reviews. 

When is Spa By JW open?

Spa By JW is open now. It will close at 8:00 p.m.  

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