Spa By JW's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Spa By JW

4.6

About this business

Location details

110 E 2nd St, Austin, TX, 78701, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.6590 reviews
Select a rating
Julie Sharp's profile image
Julie Sharp 
6 years ago

Had such a fabulous experience at this hotel. From arrival to departure--everything was truly seamless. Their level of service & attention to details is amazing. Cannot wait to go back again soon!!!!!! 

Leslie Blair McDonnell's profile image
Leslie Blair McDonnell 
6 years ago

Concierge floor is not worth the money. Not clean either. Try and stay away during big conventions. Valet Parking service took almost 30 minutes, although we were warned. We were never told we had an option of self park for less money. The music at the pool is WAY too loud and not enjoyable when the speakers are blasting in your ear. So loud that my own headphones could not be heard. Thus, I spent little to no time at the pool which is what I was looking forward to. BTW I am a huge JW fan and a Ritz Rewards member. 

Chris Adams's profile image
Chris Adams 
6 years ago

My experience was quite superb. I found the staff to be extremely friendly. The Starbucks on the 2nd stayed busy buts gets you thru very efficiently. 

Carrie Gentine Bradfield's profile image
Carrie Gentine Bradfield 
6 years ago

Stayed in Austin at the JW this weekend for The Tour Of Texas Warm Up. My family and I were highly impressed with ALL aspects of this hotel! We will recommend your hotel to anyone who is looking for the best place to stay in Austin!!! 

Jeanette Marie Clary's profile image
Jeanette Marie Clary 
6 years ago

This property is glorious. From the minute you walk in, beautiful decor. The customer service is well above excellent. 

Brian Bell's profile image
Brian Bell 
6 years ago

Wonderful hotel, with great service and amenities! I would definitely recommend this hotel to anyone staying in or around downtown Austin! 

Andrea Sid Rush-McNeel's profile image
Andrea Sid Rush-McNeel 
6 years ago

AMAZING views! Great staff!! Hotel is easy to fine and gorgeous 

Amy Curry's profile image
Amy Curry 
6 years ago

We paid way too much for F1 weekend. We had a corner room which looked at the back of other buildings. Rooms were just okay with no mini bar and no snacks. The women at the front desk tried charging me for the entire stay even though we had pre-paid for the entire stay, glad I caught her. We went downstairs to Corner restaurant and we're told there were no outdoor tables. We walked outside and there were two tables available. I went back inside and they put us on the waiting list. After 30 minutes we went across the street t... read more

Brandi Dilling Thompson's profile image
Brandi Dilling Thompson 
6 years ago

We stayed at the JW Marriott in Austin last weekend. My husband and I agreed while we were there, that they had exceptional service. Any requests made were done promptly and with a smile. The hotel is beautifully furnished and clean. But, they really went above and beyond. In my rush (tired mom syndrome, right here) I left a library book in the hotel room. I realized it, and contacted the hotel. They found it, and then sent it to me via FedEx, with tracking, free of charge. I am so impressed! Thank you very much for saving t... read more

Frequently asked questions about Spa By JW

How is Spa By JW rated?

Spa By JW has a 4.6 star rating with 590 reviews. 

When is Spa By JW open?

Spa By JW is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com