Spa By JW's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Spa By JW

4.6

About this business

Location details

110 E 2nd St, Austin, TX, 78701, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.6602 reviews
Select a rating
Chris Adams's profile image
Chris Adams 
6 years ago

My experience was quite superb. I found the staff to be extremely friendly. The Starbucks on the 2nd stayed busy buts gets you thru very efficiently. 

Carrie Gentine Bradfield's profile image
Carrie Gentine Bradfield 
6 years ago

Stayed in Austin at the JW this weekend for The Tour Of Texas Warm Up. My family and I were highly impressed with ALL aspects of this hotel! We will recommend your hotel to anyone who is looking for the best place to stay in Austin!!! 

Rosemary Wilkie's profile image
Rosemary Wilkie 
6 years ago

Just attended a conference on Customer Experience at this property and boy did this team deliver. Across the board. But my favorite story was from the Osterio Pronto Italian restaurant staff. I was having snacks with my gluten free client and Osterio didn't have gluten free bread or crackers. Hard to enjoy a cheese plate without. Well - the server and her boss chose to surprise and delight us! The manager left the property and bought a box of gluten free crackers for us and served them to us. What a wonderful gesture that ev... read more

Amy Curry's profile image
Amy Curry 
6 years ago

We paid way too much for F1 weekend. We had a corner room which looked at the back of other buildings. Rooms were just okay with no mini bar and no snacks. The women at the front desk tried charging me for the entire stay even though we had pre-paid for the entire stay, glad I caught her. We went downstairs to Corner restaurant and we're told there were no outdoor tables. We walked outside and there were two tables available. I went back inside and they put us on the waiting list. After 30 minutes we went across the street t... read more

Amy Durham MEd's profile image
Amy Durham MEd 
6 years ago

great hotel, great staff, great experience...attended the 2017 TCASE conference & had a great time...the BEST steel cut oatmeal (besides my own) I've ever had! 

Sobi Qazi's profile image
Sobi Qazi 
6 years ago

I've stayed here for all my business trips to Austin and the bed is heaven!! Also love how dark the room stays once curtains are closed (for vampires like me who don't like the sun waking us up!) Great selections of restaurants and Starbucks, very convenient for those traveling for business purpose. Since it's located in the heart of Downtown with great surroundings, I understand the price point for the stay, though parking is expensive for valet or self-park--that's just a pet peeve of mine!! Love the vibe and being recentl... read more

Mike Brimberry's profile image
Mike Brimberry 
6 years ago

If you have no occasion to go then create an occasion and book a night at the JW. You will love the experience. 

RJ Spade's profile image
RJ Spade 
6 years ago

Everyone there really understands hospitality. Can't wait to go back. 

Imani Butler's profile image
Imani Butler 
6 years ago

Top notch accomodations in the heart of downtown Austin. Incredible eats ... EVERYWHERE. Cooper's Old Time Pit Bar-B-Que right next to the hotel. I-N-C-R-E-D-I-B-L-E BBQ but dessert innovation I hadn't experience before - Pecan Cobbler. 

Frequently asked questions about Spa By JW

How is Spa By JW rated?

Spa By JW has a 4.6 star rating with 602 reviews. 

When is Spa By JW open?

Spa By JW is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com