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Spa By JW

4.6

About this business

Specialties Intuitive, sophisticated, and uniquely tailored to your well-being, Spa by JW is Austin's leading spa for effortless relaxation. Discover the ideal urban retreat, where the mood is light, relaxed and stripped of unnecessary complexity. We offer a demystified approach to maintaining mental and physical clarity and well-being, and all treatments include free access to JW Marriott Austin's popular Edge Rooftop Pool Bar & Cabanas. History Established in 2016. Spa by JW opened in the JW Marriott Austin in September 20... read more

Location details

110 E 2nd St, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.6501 reviews
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Leslie Catanzaro's profile image
Leslie Catanzaro 
5 years ago

The JW was a great place to stay. The employees were very friendly. There were ample employees located throughout the hotel to help whenever you need it. The rooms were very nice. The food was really good but a bit overpriced. I had a great stay and would definitely recommend to anyone visiting the Austin downtown area. 

Cheryl Ferri Zabierek's profile image
Cheryl Ferri Zabierek 
5 years ago

Beautiful hotel. Food was great. Bathrooms are too far from several ballrooms. 

Cathy Haffner's profile image
Cathy Haffner 
5 years ago

Everything was outstanding! Loved that Dina greeted us in front of the check-in desk, and then walked us towards the elevator. The room was beautifully appointed with easy thermostat controls. We enjoyed the great late night room service - and lastly to the valets greeting us by name. I wish I remembered all their names, so I could recognize the great service. We were part of a wedding group and it was a nice experience from the online reservations to the email confirmations. They also worked with the wedding hosts to delive... read more

Angel Rodriguez's profile image
Angel Rodriguez 
5 years ago

Nicest place I've ever stayed. And most accommodating. Went with a group of 30 and the hotel staff would go above and beyond to remedy every incontinence. One guy was accidentally charged twice and the hotel gave him a bottle of champagne after correcting the issue. Another gentleman was given a $200 credit because a homeless man, that didn't have a room there, walked in and sat next to him in the bar/lobby. 

Hugo Merida's profile image
Hugo Merida 
5 years ago

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Mark Kohne's profile image
Mark Kohne 
5 years ago
Steve Nagy's profile image
Steve Nagy 
5 years ago

A favorite hotel in one of my favorite cities. Great F&B options and the rooms are quiet. I would love to have updated cardio gear such as peloton or watt bike in the gym. 

Anna Sexton Singer's profile image
Anna Sexton Singer 
5 years ago

Was recently there for SXSW and very impressed. A big shout out to Christopher Clark for his exceptional customer service. I had lost my phone at the hotel and not only did he help me stay calm but said he wouldn’t leave my side until we found it. He did just that. I had asked a couple other people about my phone before Chris but they didn’t seem to care. I hope that Chris is recognized for going above and beyond to ensure my experience with JW was a positive one. I will definitely return there when my travels take me back t... read more

Karyl Liebig Easter's profile image
Karyl Liebig Easter 
5 years ago

Great!! Nothing better!! We were treated excellent!! 

Frequently asked questions about Spa By JW

How is Spa By JW rated?

Spa By JW has a 4.6 star rating with 501 reviews. 

When is Spa By JW open?

Spa By JW is closed now. It will open at 8:00 a.m. 

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