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Spa By JW

4.6

About this business

Location details

110 E 2nd St, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.6602 reviews
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Marnina A. Edelhart's profile image
Marnina A. Edelhart 
6 years ago

I have only love for this hotel. After run two conferences here I have had universally attentive and friendly service, delicious food and drink - during conference and at Corner and luxurious accommodations. Highly Recommend! 

Tom Buko's profile image
Tom Buko 
6 years ago

Customer service and my stay in general were superb. The fact that they "reserved" $400 from my debit card for incidentals without informing me of the amount is upsetting. Quick to withdrawl/reserve, slow to credit. 

Joyce Tolofari's profile image
Joyce Tolofari 
6 years ago

The directions around the hotel is clear giving easy access to the amenities. But the locations of the meeting room and the restrooms are too far apart. 

Lindsay Nation's profile image
Lindsay Nation 
6 years ago

Outstanding customer service by the JW Marriott Austin. When checking in, the front desk clerk welcomed me back and saw that I was a little under the weather as she asked how I was feeling and how my flight was. I told her I was dropping my bags and heading to the first MinuteClinic I could find. Arriving back to my room I had a nice care package of goodies and medicine and the sweetest note from Mahi. A little gesture goes a long day. Another reason why this is one of my favorite properties to stay at. 

Merlyn Morales Koclanes's profile image
Merlyn Morales Koclanes 
6 years ago

Overpriced. The sound of the doorbell was horrible. The shower needs facelift, and so is the carpet. 

Kevin-Tamie Harrington's profile image
Kevin-Tamie Harrington 
6 years ago

Great hotel but parking is a little pricey. Hotel staff are very friendly and accommodating and the rooms are spacious and comfortable. 

Alex Aco's profile image
Alex Aco 
6 years ago

Too expensive for whats it is. I had better stay for lower price U have to pay for the wifi, .... Roomcleaner knocking at 8:30 am Ouch never again 

Jennie Lee Frank-Gambill's profile image
Jennie Lee Frank-Gambill 
6 years ago
Erin Shelby's profile image
Erin Shelby 
6 years ago

Frequently asked questions about Spa By JW

How is Spa By JW rated?

Spa By JW has a 4.6 star rating with 602 reviews. 

When is Spa By JW open?

Spa By JW is open now. It will close at 8:00 p.m. 

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