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110 E 2nd St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Had such a fabulous experience at this hotel. From arrival to departure--everything was truly seamless. Their level of service & attention to details is amazing. Cannot wait to go back again soon!!!!!!
Concierge floor is not worth the money. Not clean either. Try and stay away during big conventions. Valet Parking service took almost 30 minutes, although we were warned. We were never told we had an option of self park for less money. The music at the pool is WAY too loud and not enjoyable when the speakers are blasting in your ear. So loud that my own headphones could not be heard. Thus, I spent little to no time at the pool which is what I was looking forward to. BTW I am a huge JW fan and a Ritz Rewards member.
Here to see Jason Isbell. The JW was flawless, as expected.
This property is glorious. From the minute you walk in, beautiful decor. The customer service is well above excellent.
AMAZING views! Great staff!! Hotel is easy to fine and gorgeous
We stayed at the JW Marriott in Austin last weekend. My husband and I agreed while we were there, that they had exceptional service. Any requests made were done promptly and with a smile. The hotel is beautifully furnished and clean. But, they really went above and beyond. In my rush (tired mom syndrome, right here) I left a library book in the hotel room. I realized it, and contacted the hotel. They found it, and then sent it to me via FedEx, with tracking, free of charge. I am so impressed! Thank you very much for saving t... read more
Great place and excellent Service!!
Although my stay was very short, I found the service delivery excellent including the facilities and a wonderful team of helpful staff from the valet to front office, housekeeping and also F&B. Beautiful hotel and team...thank you all
This massive hotel in the heart of Austin was elegant. The staff we met were professional in every way. The room was immaculate and designed to impress, it did.
Spa By JW has a 4.6 star rating with 602 reviews.
Spa By JW is open now. It will close at 8:00 p.m.
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