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Spa By JW

4.6

About this business

Location details

110 E 2nd St, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.6602 reviews
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Carrie Gentine Bradfield's profile image
Carrie Gentine Bradfield 
6 years ago

Stayed in Austin at the JW this weekend for The Tour Of Texas Warm Up. My family and I were highly impressed with ALL aspects of this hotel! We will recommend your hotel to anyone who is looking for the best place to stay in Austin!!! 

Rosemary Wilkie's profile image
Rosemary Wilkie 
6 years ago

Just attended a conference on Customer Experience at this property and boy did this team deliver. Across the board. But my favorite story was from the Osterio Pronto Italian restaurant staff. I was having snacks with my gluten free client and Osterio didn't have gluten free bread or crackers. Hard to enjoy a cheese plate without. Well - the server and her boss chose to surprise and delight us! The manager left the property and bought a box of gluten free crackers for us and served them to us. What a wonderful gesture that ev... read more

Robert Prahl's profile image
Robert Prahl 
6 years ago

It's a nice hotel in a great location but it's incredibly expensive. The rooms don't have a fridge and the ice is only on one floor so you really have to travel to get it or call the front desk to have someone bring it to you and then feel obligated to tip them. Thankfully I'm a Marriott rewards member because if you aren't it's $14.95 per day for Wifi and if you don't have Wifi, you can't get a signal from your room. Oh, it's also $43 a day for parking so if you are cool with spending $400 a night for a decent room, this is... read more

Smiley Davis's profile image
Smiley Davis 
6 years ago

Their Red Coat team is impeccable and our meeting space was perfect! 

Glenn Faris's profile image
Glenn Faris 
6 years ago

Staff was great and the accommodations were perfect. 

Kelley Martin's profile image
Kelley Martin 
6 years ago

Great service even during Sxsw! Love this place. Looking forward to booking a room exploring more of my city and no.. one... can go wrong with JW MARRIOTT. 

Daryl Miller's profile image
Daryl Miller 
6 years ago

Great service. Very polite. Very professional. I had a beautiful room with a king size bed with a great view. 

Sasha J Lamoureux's profile image
Sasha J Lamoureux 
6 years ago

Very nice hotel to stay as a guest and to jold conferences. Great bars and restaurants too. Hve thoroughly enjoyed my stay, having spent three nights here for the NICHE 2017 conference. All the lobby and housekeepinng staff are great. The JW Marriott is definitely a cut above. 

Rebecca Alexander's profile image
Rebecca Alexander 
6 years ago

I loved it. Very clean, everyone we encountered that worked there was so pleasant. The rooms were nice and lg. 

Frequently asked questions about Spa By JW

How is Spa By JW rated?

Spa By JW has a 4.6 star rating with 602 reviews. 

When is Spa By JW open?

Spa By JW is open now. It will close at 8:00 p.m. 

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