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Smail Acura
- Auto Repair
- Greensburg, PA
About this business
Location details
5035 US-30, Greensburg, PA, 15601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Best car buying experience My husband and I were so thankful that Smail Honda/Acura was able to get us financing for a vehicle and they helped make the process as seamless as possible. Damien worked with us every step of the way and offered insight that you wouldn't normally get elsewhere, as most salesmen are literally just trying to make a sale. He knew that with two kids and one on the way, we needed something within our budget and that was going to be reliable. He kept the line of communication open and let us know what ... read more
Competency and Respect The purpose of this note is to commend the staff at Smail Acura, Greensburg Pennsylvania. I am not an easy customer and for me to pass out accolades is not the norm. However, I do feel compelled to give credit when I experience exceptional and competent service. Our salesman was Clint Robbins. From start to finish, Clint exhibited a competency, relative to the vehicle I was interested in purchasing, to an extent that I have never seen before, and I have purchased more cars than I can remember. Clint to... read more
The difference an informed salesman can make Test drove a car at another dealer. Really liked the car but salesman wasn't very informed. Didn't rule out the car just said we wanted to look a little more. Went to Smail just to look around not really thinking we would go any further than maybe test drive a vehicle. Hours later we pulled into our driveway in a new car. Clint knew everything there was to know about Acura and wasn't concerned how much of his time it was taking. From Clint to store manager to used car manager to f... read more
A professional and honest way to buy a car The sales department (John Howard), was always professional and very honest with me about the vehicle and purchase price. I traded a car in on this new car, the first time I traded a car in, I was given a very good price for my trade in. The purchase experience was very professional and honest, not at all stressful or uncomfortable. I did visit an Audi dealer in Pittsburgh, the experience was nothing like the experience which I had at Smail Acura. The Audi4 did not drive as nice as ... read more
Excellent service I brought my TSX in for inspection last Saturday. Gabe took care of this. There was a recall on the air bag and that was resolved. I did not have to pay a cent to the dealership for this. The service as usual was impeccable!
Business response:
Kenbo, thank you for sharing your positive experience! It's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.
Acura MDX Great experience. Special thanks to John Howard for great help and courteous support. Everything was as promised. We are pleased with the our purchase. Thank you!
Business response:
Hi Eyad & Care, thank you for taking the time to leave a review for us at Smail Acura. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience My husband and I leased an MDX from Smail Acura. It is our first experience with leasing a vehicle. We appreciated the time and attention the sales associates gave us from the business perspective in understanding the lease process and again in learning the features of our beautiful new car.
Poor customer service If anyone owns a Acura, you may want to avoid smail Acura of greensburg pa. Had a problem with a miss in the transmission of my 2014 Acura MDX. Took it to smail Acura for service. Was told I needed a transmission fluid change for $180. I refused service knowing it was NOT the problem. Made another appointment with a different Acura dealership, they not only fixed my problem, but also did two computer upgrades that were due on the car that smail did not do. I wasn't charged a dime for fixing the vehicle ... read more
Business response:
Thank you for your review and feedback. We always want to know how we are performing, no matter the results. Our goal is to provide every customer with a 5 Star experience. We are looking into what happened internally and would also like to reach out to you to discuss your experience. I am forwarding this review directly to the attention of Mark Smail.
Wonderful! Smail Acura in Greensburg is one of the best dealers I have worked with. They are thoughtful, respectful, knowledgeable, and simply wonderful! I bought a 2015 RDX from them and am so happy with my purchase!
Frequently asked questions about Smail Acura
How is Smail Acura rated?
Smail Acura has a 4.7 star rating with 1,599 reviews.
When is Smail Acura open?
Smail Acura is closed now. It will open tomorrow at 7:00 a.m.
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