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Smail Acura
- Auto Repair
- Greensburg, PA
About this business
Smail Acura is proud to be the areas only Acura Precision Team award winner, for the 16th year, recognizing exceptional performance during 2020. This distinguished honor is reserved for only those select dealers that excel in providing an exceptional client experience. Smail Acura has been part of the "family owned and operated" Smail Auto Group since 1986. Since then, we have continually been dedicated to exceeding our client's expectations and providing quality sales and service to Western Pennsylvania, West Virginia, Ohio... read more
Location details
5035 US-30, Greensburg, PA, 15601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The difference an informed salesman can make Test drove a car at another dealer. Really liked the car but salesman wasn't very informed. Didn't rule out the car just said we wanted to look a little more. Went to Smail just to look around not really thinking we would go any further than maybe test drive a vehicle. Hours later we pulled into our driveway in a new car. Clint knew everything there was to know about Acura and wasn't concerned how much of his time it was taking. From Clint to store manager to used car manager to f... read more
A professional and honest way to buy a car The sales department (John Howard), was always professional and very honest with me about the vehicle and purchase price. I traded a car in on this new car, the first time I traded a car in, I was given a very good price for my trade in. The purchase experience was very professional and honest, not at all stressful or uncomfortable. I did visit an Audi dealer in Pittsburgh, the experience was nothing like the experience which I had at Smail Acura. The Audi4 did not drive as nice as ... read more
Excellent service I brought my TSX in for inspection last Saturday. Gabe took care of this. There was a recall on the air bag and that was resolved. I did not have to pay a cent to the dealership for this. The service as usual was impeccable!
Business response:
Kenbo, thank you for sharing your positive experience! It's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.
Acura MDX Great experience. Special thanks to John Howard for great help and courteous support. Everything was as promised. We are pleased with the our purchase. Thank you!
Business response:
Hi Eyad & Care, thank you for taking the time to leave a review for us at Smail Acura. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience My husband and I leased an MDX from Smail Acura. It is our first experience with leasing a vehicle. We appreciated the time and attention the sales associates gave us from the business perspective in understanding the lease process and again in learning the features of our beautiful new car.
Poor customer service If anyone owns a Acura, you may want to avoid smail Acura of greensburg pa. Had a problem with a miss in the transmission of my 2014 Acura MDX. Took it to smail Acura for service. Was told I needed a transmission fluid change for $180. I refused service knowing it was NOT the problem. Made another appointment with a different Acura dealership, they not only fixed my problem, but also did two computer upgrades that were due on the car that smail did not do. I wasn't charged a dime for fixing the vehicle ... read more
Business response:
Thank you for your review and feedback. We always want to know how we are performing, no matter the results. Our goal is to provide every customer with a 5 Star experience. We are looking into what happened internally and would also like to reach out to you to discuss your experience. I am forwarding this review directly to the attention of Mark Smail.
Wonderful! Smail Acura in Greensburg is one of the best dealers I have worked with. They are thoughtful, respectful, knowledgeable, and simply wonderful! I bought a 2015 RDX from them and am so happy with my purchase!
Lies, deception no matter the words used, it's wrong! Traveled with check in hand from South Carolina to purchase a used Yukon Denali and left the same way I came. My very concern was rust, being from a state with salt use on roads due to weather. I was reassured that there was NO RUST on the vehicle. There are text messages to prove it. If I could attach pictures I would. I drove eight hits one way to purchase this vehicle and was greeted in the parking lot with a hand shake and told that Saturday's are busy for him and he ... read more
Great salesmen Called Michael Arndt and explained what I was looking for! Found me a perfect 2005 c230 in. My price range with low miles! Easy friendly relaxed sales experience!! I would recommend him to all my Famaily and friends
Frequently asked questions about Smail Acura
How is Smail Acura rated?
Smail Acura has a 4.7 star rating with 1,378 reviews.
When is Smail Acura open?
Smail Acura is closed now. It will open at 7:00 a.m.
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