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Slomins
- Security Systems
- Hicksville, NY
About this business
Slomin's Security Systems offers burglar and fire alarm systems.
Location details
358 Broadway Mall, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 10:00 a.m. to 9:30 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Too big to care about the little people. They performed my annual boiler cleaning on 1/17/2025, which had zero problems for years. Within 2 hours of leaving, the temperature in my house was 76 degrees. I called and they said to turn off boiler and restart to see if that fixes the problem. It has not. So my boiler is constantly burning oil at $3.59 a gallon. I called several times and they said they can't get a service technician out to my house until 1-30-2025. Their 24/7 emergency service is NOT applicable to me because I h... read more
Funny how after 5 years of no issues, when my contract gets within a week of running it's course, all 7 sensors in my house, stopped working. When I called they tried to sell me a maintenance agreement for $110/year and extend my contact, or $90 for a service call. The idiot on the phone told me it was probably due to the cold weather. Doubt that, I called ADT and I'm dropping Slomin's this week and going to ADT. Buyer beware
Its Christmas Eve and my burner stopped working. I thought I had peace of mind because I have their survive plan and theyd send someone tonight but they told me they dont have anyone who can come and that theyll text me tomorrow as to when they can show up. No window of time or anything. Its below freezing outside. Why have a service plan if they cant support it?!?!
The customer service is absolutely horrendous!!!!!! There is a total lack of customer service!!!! I've been trying since June 2024 to get a manual for their home security system to no avail. If you call customer service no one answers unless you want to purchase something. I am sooooo very disappointed and I'm considering dropping slomins.
They stat on there website that they are 24/7 emergency. We have had no heat for over 24 hours and still no one has come to fix the issue. The temperature is at freezing ?? 23 degrees. I have an elderly person and a baby in the home. This is ridiculous.
Tech left our hot water tank off after he serviced it customer service left us with no hot water for over 10 hours. He still hasnt returned, we have a contract and been loyal customer for 25 years. Just need someone to turn it back on. I had to cancel an urgent doctor appointment while waiting.Horrible
Probably the worst company to use for any of your Heating And Cooling needs. All of the employees that work there are disgruntled. When they come to my house, all they do is talk about how bad things are there. I had an issue one day they came to my house to deliver fuel after they already deliver fuel about nine days prior, and they overfilled my tank and made a mess of my basement. I have been trying to cancel service and deliveries since last year in 2023, but since Im in a contract, they have to charge me $600 to cancel ... read more
my review is for the company as a whole. I switch to ******** during the summer of 2024. Now that is November I called to get oil deliver. My first conversation with a representative was "no need to call us, we have you schedule for the first week of November" I call again on the 19 of November and spoke to another person saying nothing was schedule and now they are putting me on schedule for the week of the 18 of November . today is Saturday November ************************************** there is nothing around my neighbor... read more
They are disgusting. This company is a disgrace in my opinion and the reason never to trust anyone.When ordering I spoke to some guy who said his name is ***, and he gave me his phone number and extensionor so he said, that number and extension were the regular number where you cannot speak to anyone in the ************************** is dishonest and you should be very careful when signing anything to read it carefully because what it says is not what the salesperson says it is .I asked why o had to sign and he said to get t... read more
Frequently asked questions about Slomins
How is Slomins rated?
Slomins has a 1.2 star rating with 208 reviews.
When is Slomins open?
Slomins is open now. It will close at 9:30 p.m.
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