Slomins

Yen C 

on BBB

3 years ago

This is the worst company ever! I signed an oil contract with service and a fixed price over a month ago. Ive been calling them for 4 weeks now to fill up my tank. They wont come. Every week they tell me well be there tomorrow or in 2 days but they never come! I called again 2 days ago and ********* a representative, told me they can only come as emergency service when your tank has no oil left. So when the technician comes he can prime the tank and charge you a fee then they will schedule a delivery. What kind of practice i... read more

Madeline M 

on BBB

3 years ago

The absolute worst home security company. We were having a problem with one of the door monitors. No one would come out to check the problem. I spoke to a supervisor and she ended up hanging up on me. Stay away from them! 

Cherrese S. 

on BBB

3 years ago

Representative assured me that I wasn't under contract and I could cancel ANY time without charge. When I called today to cancel I found out i was in a contract and I would have to pay $3000 to cancel. They are Misleading and Frauds. Is THERE ANYONE WHO COULD HELP AGAINST THESE TYPE OF COMPANIES??? This is a DISGRACE!! I just want out of the contract that I wasn't suppose to be in!! I referred a friend months ago and they have the service. Hopefully it won't affect our friendship. Slomins should be ASHAMED of their practice ... read more

Theresa S. 

on BBB

3 years ago

They representative that comes to your home is deceitful and misleading. Nothing but crooks and ripoff Senior citizens 

Nora N. 

on BBB

3 years ago

Stay away!!! 6 days to come and service a broken burner after they came the week before (which they obviously didnt fix!) no customer service at all 

Mike K 

on BBB

3 years ago

The worst customer service!.. I have home ********************** contract with them. My door **** camera stop functioning, and I call ******** to have it fixed. While talking to the customer service representative, I was told that the appointment would be free ( at no charge to me).The appointment was scheduled without the "time window". I had to wait the entire day ( had to take time off from work), and called multiple times to get time of the service technician arrival without any success. Finally technician arrived around... read more

Ma J 

on BBB

3 years ago

I have fully paid for the Home security alarm upgraded equipment and labor, so Somin's said I own it one hundred percent. I will NOT be renewing my contract when it is ending in few more months. Slomn's is not giving the Installer Code which is needed to change the central monitoring company. 

Rob M 

on BBB

3 years ago

I wish I could leave negative stars! I was with slomins oil and ************* for 17 years and in that time I guess it was ok, I bought oil and they delivered it. They were never great on service and cleaning burner to be honest but my real issue started yesterday. I recently had a new burner, oil tanks and hot water system installed. It was not done by slomins but another large oil provider, only reason I did not use slomins was because they did not carry the system I wanted. When I called to get oil I had mentioned that I ... read more

Frank S 

on BBB

3 years ago

Very disappointed in Slomins. My parents had Slomins alarm system in there house for almost 40 years . My mom died last March my Dad sold the house and when we canceled Slomins they wanted $1300 cancellation fee . We did not pay then they got a collection agency after us . Horrible people horrible customer service.