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Slomins
- Security Systems
- Hicksville, NY
About this business
Slomin's Security Systems offers burglar and fire alarm systems.
Location details
358 Broadway Mall, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 10:00 a.m. to 9:30 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I paid all my oil bills accordingly but when I requested to cancel our agreement after my first year of service, they are charging me over $900 for cancellation. This company is run by crooks.
Slomin's had us waiting 8 days with a leaking water heater. on the 8th day they said they aren't going to replace it and didn't say why. The customer service is horrible from the person answering the phone to the "manager" I signed a contract with this horrible company and they didn't live up to there part of the deal. With all of the bad reviews I don't know why nothing is done to get this company fined or something to help the consumer.1.8 out of 5 review rating is pretty bad.
If I could not give even one star , I wouldnt. This is my first time as a homeowner , And I took over the contract that the previous owners had. It has been terrible since the beginning. The technician came to do the install of the outdoor camera , and told us he had no room for the ladder in his truck so he couldn't put it up that day so he would have to come back. I left work early already for that visit. And forget about Slomins Oil- it is a joke. You call and every customer service rep has an attitude, and they give you ... read more
Slomin's Fuel salesman uses the bait and switch tactics in the Shirley area in NY to get sales commissions. I can confirm this because the delivery driver who came to my home confirmed this with my girlfriend. He told her he has been getting a lot of lost sales because these salesmen trick new home buyers into getting a contract after they mislead and lie to get the sale. I recently purchased a home and of the first things that happened is a Slomin's fuel salesman arrived at my door. He offered a low rate and made it verball... read more
This company uses deceptive marketing and contractual practices. I urge customers to think carefully about entering a 5 year commitment with them for their alarm system. They gave me a very hard sell on the system even though it didn't do what I was looking for and was inappropriate for my living situation. When the system was installed and I realized that, they refused to cancel the contract. Now, 5 years of payments later, they failed to send me a notice that the commitment was fulfilled and continued to charge me monthly ... read more
Not customer oriented. Could care less once you sign. Alarm not working, given a two week appointment. Will be moving on!
I have been a Slomins security customer from 1994 to 2016, on Long Island, NY, and from 2016 to the present in **** ******* FL. I have not experienced any problems with their service. In fact, they are quick to respond to a system alarm. On the rare occasion that a system component failed, they sent a technician in a reasonable amount of time to diagnose the problem and fix it. I have, and will continue, to recommend Slomins for its security system.
This company is not providing their workers with proper PPE. I needed an emergency service for my home and he came to my house with a pair of gloves. They should be providing them with booties for their dirty street shoes when going into peoples home, a mask, and clean gloves. He came with a pair of dirty gloves. I have a new born in the house and an my dad has no immune system. Disgusted. Dangerous for both the employees and their customers. Should be ashamed!
Not impressed with this alarm system or company. Technician did an install, provided us 1 remote, when we were informed from our sales rep that we would receive 2, but he didn't care and stated it was just one. Poor customer service. After checking out the app, there are 2 different apps which makes no sense. Its 2020 and Slomin's claims to comfort the customer? How? Why should I have to go through 2 different apps to access my account and video? Not to mention, it would have been a little better if they had single sign on. ... read more
Frequently asked questions about Slomins
How is Slomins rated?
Slomins has a 1.2 star rating with 203 reviews.
When is Slomins open?
Slomins is open now. It will close at 9:30 p.m.
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