Slomins

Barbara M 

on BBB

4 years ago

Thank you Mid morning on Christmas Day we discovered our oil burner was leaking. We contacted Slomin’s emergency service. The woman we spoke to expressed her concern, told us to immediately shut off the unit and a technician would be to us soon. My son went to the garage to get drop cloths to put down on our floors leading to the oil burner closet when he went back to the garage to get additional drop cloths the technician was pulling into our driveway. He knew immediately what needed to be done. He replaced the parts and cl... read more

Fausta C 

on BBB

4 years ago

We have a contract with this company. Called since hanging issues with our boiler and no one can't get here till tomorrow. They lied to sign up 24 hours available service and when you need no one showed up. Marie is horrible customer service. Asked to speak to a manager. Not even a courtesy of a call back. Nice called night thanks for the contract and pay to money. Very poor service. 

stephen d 

on BBB

4 years ago

Slomins is always about $1.00 per gallon above everyone else , and they add as many charges as possible for auto delivery. BUT, their equipment service is the best, so if you dont mind paying an extra $1,000 per year for the oil contract, you can save a few hundred every 10 years on oil burner repairs. They are almost as impressive as ****** gas for gouging customers. Be diligent Long Island customers. When they become monopolies , we are all gonna pay 

Hal P 

on BBB

4 years ago

Service yesterday. The same issue today. Not sure how you can get any worse than that. Waiting on the bill for service of a part that did not have an issue. Waiting on the next tech, they say tomorrow. Waiting on my contract to expire to switch companies. 

Olga O 

on BBB

4 years ago

I ran out of home heating oil on a Saturday night and they refused to make an oil delivery until the following Friday. The customer service department was completely unhelpful. The company could not care less. 

Roland P 

on BBB

4 years ago

I paid all my oil bills accordingly but when I requested to cancel our agreement after my first year of service, they are charging me over $900 for cancellation. This company is run by crooks. 

michael B 

on BBB

4 years ago

Slomin's had us waiting 8 days with a leaking water heater. on the 8th day they said they aren't going to replace it and didn't say why. The customer service is horrible from the person answering the phone to the "manager" I signed a contract with this horrible company and they didn't live up to there part of the deal. With all of the bad reviews I don't know why nothing is done to get this company fined or something to help the consumer.1.8 out of 5 review rating is pretty bad. 

Renee C. 

on BBB

4 years ago

If I could not give even one star , I wouldnt. This is my first time as a homeowner , And I took over the contract that the previous owners had. It has been terrible since the beginning. The technician came to do the install of the outdoor camera , and told us he had no room for the ladder in his truck so he couldn't put it up that day so he would have to come back. I left work early already for that visit. And forget about Slomins Oil- it is a joke. You call and every customer service rep has an attitude, and they give you ... read more

Alex J 

on BBB

5 years ago

Slomin's Fuel salesman uses the bait and switch tactics in the Shirley area in NY to get sales commissions. I can confirm this because the delivery driver who came to my home confirmed this with my girlfriend. He told her he has been getting a lot of lost sales because these salesmen trick new home buyers into getting a contract after they mislead and lie to get the sale. I recently purchased a home and of the first things that happened is a Slomin's fuel salesman arrived at my door. He offered a low rate and made it verball... read more