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Sierra Gardens
- Residential Leasing
- Fort Worth, TX
About this business
Sierra Gardens Apartment Homes, where relaxed neighborhood living meets urban conveniences in the heart of Fort Worth, Texas. Located just minutes away from I-30, our residents appreciate an easy commute to Downtown Fort Worth, TCU, UNT Health Science Center, Cook Children's Medical Center and the Fort Worth Cultural District. Living at Sierra Gardens means you can enjoy a contemporary lifestyle- from our Resident Center with Billiards, Foosball and Wi-Fi to our resort-style pools and unique floor plans. As a resident, your ... read more
Location details
2200 Taxco Rd, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This apartment complex has a deal with tow companies to Tow "Resident Vehicles". Staying at this apartment at your own risk. They care only about what they can get from you. They have an agreement with a towing company (its written into the lease agreement) Your vehicle will be towed at least once or twice. They do not run your tags to see if your car is registered. If your sticker is not updated (even if you have proof it is registered and has been) and you are waiting for the sticker. They have a company that comes to pick... read more
Business response:
Dear ******, At Valiant Residential, we strive to offer our residents a pleasant and positive living experience at our communities. We understand that you've recently experienced some frustrations regarding the community's towing policy. We'd like to take this opportunity to provide clarity and reach a mutual understanding on this matter. The towing policy has been thoroughly reviewed and remains in effect. Additionally, we've been in contact with our community management team and have documentation on communication with yo... read more
Called this company regarding their apartment complex Corey Place in Grand Prairie. They really don't seem to care that they are evicting people who are approved for the Texas rent relief program. The woman on the phone said that it varies by property. I informed her that I went to court and was told that they didn't want the money but instead wanted to proceed with eviction. They refused to accept assistance and evicted 8 families that day. When you call the office on the property they say that they accept the program but i... read more
Business response:
Dear **** Thank you for taking the time to leave your comments and feedback about your experience at one of our communities. While we wish your experience was in a positive light, we understand that there is an opportunity here to provide clarity and resolution to your concern. Valiant Residential takes all complaints and reviews extremely seriously and as such, our team has conducted an internal review into this concern. As it stands, Valiant Residential is currently addressing all matters in regard to the Texas Rent Relie... read more
Do yourself a favor & just don't! The office staff simply is inept & just honestly doesn't care. Oh they'll lie to you & tell you they will resolve the issue. They will even tell you the issue is not their fault. It's "previous management's" fault. But do not ever go in with the expectation that they will actually do what they say. You are going to expend an enormous amount of energy & money on trying to resolve their mistakes. Valiant, please don't waste my time, your time, or anyone else's valuable time by responding to th... read more
Business response:
Dear Ms. ********* We are very sorry to hear about your experience at one of our communities. We would like to set up a time to speak with you in detail regarding your concerns. The staff is dedicated to understanding and resolving any challenge we are presented with as quickly as possible. Please contact our Resident Services Department at ******@valiantresidentia.com. Thank you and we look forward to better understanding your concerns and addressing them.
Ever since Valiant took over this property it has *********. I would not rent a dog house for a rabid dog from this property management company we had several several issues that remained unfixed until move out not to mention the fact you can't even think of leaving your vehicle unlocked we did went back to finish move out and someone stole the battery out of the vehicle. The apartment was infested with roaches til the day we moved out. And getting any handicap accommodations is so slow you'd have better luck winning the lot... read more
Business response:
Dear Mr. ***** At Valiant Residential, we understand the importance of making your community a place you are proud to call home. We strive to offer our residents pleasant and positive living experiences. We're sad to see that your time at one of our communities has resulted in a less than pleasant outlook. Please be assured that Valiant Residential takes all resident feedback and complaints with the utmost importance. As such, we've conducted an internal examination with your review to bring insight and clarity into the sit... read more
This place hired a company to spray paint parking spot remind u my daughter kept my car that car is pearl white i have red paint all on my car like a crime scene so i will be filing legal action this week
I have submitted 9 maintenance orders during the summer of 2021 regarding AC. It is 1:40am and 82 degrees inside my apartment. If you don't mind your air conditioning not working and maintenance doing anything about it, this is the place for you.
I have been living with mold since I moved in April 2021 and it hasn't been taken care of. I reported new mold growth 6/23. It's now 7/31. I know legally they have 14 days to take care of mold. The office staff closed out my work orders without them being complete. My apartment wasn't ready by my move in date and they failed to tell me it was due to the apartment flooding. Move in day I walked into a leaking closet, mold in my pantry and several other issues. Since then I have had several bad sinus infections from inhaling m... read more
Business response:
Hi Ms. ******* At Valiant Residential, we strive to offer our residents a pleasant and positive living experience and are sorry to hear that this has not been up to par. Please be assured that we truly value all resident comments and concerns, and we appreciate that you've taken the time to leave feedback. Additionally, we'd also like to take the opportunity to provide some clarity and details on this situation. Upon receiving this review, onsite team members reached out to you and proceeded to inspect the unit. During this... read more
Moving into a Valiant Residential property has been the worst experience of all my rentals to date. Upon move in, the unit was dirty and there was paint on the floor, cabinets, visible staples in the baseboards, etc. While they sent staff out to take care of this, it was not completed properly and no one offered to come back out. The office staff is rude and instead of taking the time to explain why something has not been completed on the property, they send condescending emails. I had no idea there was only one maintenance ... read more
I moved in the day Valiant Residential took over, and it has been nothing but a disappointment. They have the rudest front desk/management, I have gone down with my hard copy of my lease MULTIPLE times because they do not see my dog or significant other on their side even though on my signed hard copy lease, they are both their. Packages get dropped off at the office now and sometimes they tell us to come back later because they don't want to look for our packages even though there is no one else in the building.
Frequently asked questions about Sierra Gardens
How is Sierra Gardens rated?
Sierra Gardens has a 2.8 star rating with 319 reviews.
When is Sierra Gardens open?
Sierra Gardens is closed now. It will open tomorrow at 9:00 a.m.
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