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Sierra Gardens
- Residential Leasing
- Fort Worth, TX
About this business
Sierra Gardens Apartment Homes, where relaxed neighborhood living meets urban conveniences in the heart of Fort Worth, Texas. Located just minutes away from I-30, our residents appreciate an easy commute to Downtown Fort Worth, TCU, UNT Health Science Center, Cook Children's Medical Center and the Fort Worth Cultural District. Living at Sierra Gardens means you can enjoy a contemporary lifestyle- from our Resident Center with Billiards, Foosball and Wi-Fi to our resort-style pools and unique floor plans. As a resident, your ... read more
Location details
2200 Taxco Rd, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Please address the pot smoking that is prolific on site at ************* in *****. Stairwells, hallways, at the pool, at the dog park. It is everywhere and you need to do something immediately. It is time for a courtesy officer or patrol service. You've lost operational control. My 5-year-old regularly has to walk through clouds of pot smoke to get to our apartment. I've literally had a coworker ask me if I'd been smoking pot because I smelled like it. I've never smoked it in my life.
DO NOT SEND ANY CLIENTS TO THIS PROPERTY !!!! ***************************** APARTMENTS !!!!! THEY DO NOT PAY REALTORS NOR LOCATORS THE AGREED UPON COMMISION . !!! VERY TERRIBLE BUSSINESS PRACTICES
Business response:
Hello,We apologize for any inconvenience or frustration caused by the delay in commission payment from ***************************** Apartments. We understand the importance of timely compensation for your services, and we want to assure you that the invoices were submitted promptly.Currently, we are waiting for the ********************* to process and release the payment. Rest assured that we are actively following up on this matter, and we expect the payment to be sent out soon. We appreciate your patience in this situatio... read more
Would give 0 stars if possible. This place is terrible!!! Save yourself the trouble and look elsewhere. 5 stars only to get around the filter of bad reviews. My boyfriend and I moved here 23 days ago, halfway across the country from NC, and it’s been awful. The management staff is never in the office, it’s absolutely disgusting around the entire complex and the gates never work correctly. There is literally trash and dog poop everywhere. The only thing “luxury” about this complex is the apartment and even it isn’t nice enoug... read more
Horrible management. They do not take care of the property I live on. No landscapers for months and they received a citation for high grass and weeds
If I could give negative stars, I would. We have lived here for 4 years and never had a problem. However we got new management recently and my experience with them has been horrible. Our washer and dryer broke so I put in a service request THREE WEEKS ago. I have emailed, call and gone up to the office. My husband has called and gone up to the office but they are ignoring our request to fix it. Not only that, but has lied many times. Claiming maintenance looked at the dryer and ordered a part, my husband works from home and ... read more
We have lived here since 2019. We love the apartment. We love the neighbors but the office is horrible. They recently got a new owner and a new office staff. We try not to have maintenance come out for things we can fix ourselves and generally try to stay out of the office unless we absolutely need to. We have had two incidents where we had to work with the new office staff. Both times they lied straight to my face about something extremely simple. The first incident involves the luxury boxes ever since the new management to... read more
My review is regarding the Preserve at Southwind. They took over management last summer and the property has been downhill from there. There is no communication from the property manager and the management team clearly does not care about the property. I have even spoken with the Regional manager Richard, and nothing. The community is extremely trashy and it’s ridiculous. The GROUNDSKEEPER refuses to pick up trash the office refuses to simply send a letter stating not to do. There are three bags sitting in front of my buil... read more
This has had Way better Management Companies. The office does not any day answer there phones when they are open. Sunday I contacted Emergency Maintenance, and the Office Manager. At least the old manager would respond in some way shape or form even if off. Saturday started with flies in my kitchen. I spent all day and eve swatting them. Finally day two, by afternoon I noticed at least same amount if not more . This time had not gone out. Wondering what the heck has happened. Called Emergency Maintenance, I asked if they wou... read more
Business response:
Dear *****, although we would love to be able to respond to all after-hour calls, we must focus on emergencies. As you stated, there was a significant storm that our maintenance team was attending to. When we returned during business hours, your pest control need was addressed and attended to. Thank you for your understanding.
This place is absolutely terrible I beg you before you sign a lease make sure you have seen the apartment. They have a distinctive odor/ smell and this is mentioned in the lease but at the time I didn't read read it. This place is money hungry I as I was robbed in a broad day light. I signed a lease virtually on the 15th of Feb 23. I had someone pick up the key on the 16 and immediately they notice cockroaches, weird odor, kitchen sink and bathroom sink draining very slowly. So 0n the 19 I show up to inspect the place after ... read more
Business response:
Dear Mr. *****, please reach out to us directly. Our phone number is listed on the page you submitted the review with the BBB. Or, you may reach Valiant Resident Services at, ************************. We would appreciate the opportunity to learn more about your experience and provide feasible solutions. Please share the name of the apartment community you have referenced when you follow up. Best Regards, Valiant Resident Services
Frequently asked questions about Sierra Gardens
How is Sierra Gardens rated?
Sierra Gardens has a 2.8 star rating with 319 reviews.
When is Sierra Gardens open?
Sierra Gardens is closed now. It will open at 9:00 a.m.
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