This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sierra Gardens
- Residential Leasing
- Fort Worth, TX
About this business
Sierra Gardens Apartment Homes, where relaxed neighborhood living meets urban conveniences in the heart of Fort Worth, Texas. Located just minutes away from I-30, our residents appreciate an easy commute to Downtown Fort Worth, TCU, UNT Health Science Center, Cook Children's Medical Center and the Fort Worth Cultural District. Living at Sierra Gardens means you can enjoy a contemporary lifestyle- from our Resident Center with Billiards, Foosball and Wi-Fi to our resort-style pools and unique floor plans. As a resident, your ... read more
Location details
2200 Taxco Rd, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Live here 2+ years now, they have grown money hungry searching for things to charge residents with. Thinking they have a captive customer base that can't escape them. They police your vehicle's condition more closely than any police officer would ever do and threaten to tow you without verbal warning, but by sticking irremovable stickers on your vehicle. I should bill them for that vandalism. Have inspections with letters threatening to charge you $50 an item on things they decide is inappropriate to have on your balcony. Ha... read more
These people are trash! They are so inhumane and don't care about people at all. I have been calling for weeks to get an issue resolved and they have yet to call back. We went without hot water for 5 days! They don't want to compensate us at all. But you simply can't answer the phone or give a callback? Trash!! Don't move here. Worst company ever!
Business response:
Hello *******, We are sorry to hear your experience has not been up to par. We deeply apologize and would like to look into the issue. Can you please let me know which community your review is regarding?
Palms at countryside in Clearwater, fl is threatening to send us to collections for ending our lease. Our lease states if we give 60 days notice, which we did, we do not owe anything. They sent us an old lease that states if we terminate early we owe early termination fees. We renewed and signed a new lease, that states we only give 60 days. I have refuted the early termination fees because it is breach of contract to current lease. This has caused so much time off work and stress for no reason. I strongly discourage anyone ... read more
I have tried to renew my lease on their website twice and it will not allow my mother to sign. I have requested a paper lease to sign and have never received any assistance. I received a new vehicle and requested information about adding my car to my residence so that it would not get towed. I didn't receive the information until after they had my vehicle towed. Beware of this company!
Business response:
Hello *****, Thank you for your detailed feedback regarding your experience at our community. disappointment. It's important to us that our residents and customers are more than satisfied and we would like the opportunity to resolve this issue wherever feasible. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Can you please let us know which community you live at so we can look into the issues?
I went today Nov 4th after one day that my rent is "late" when is not because I made my payment on time, I went there with the confirmation number of the payment was processed and asking what's going on because I made my payment on time and I did not get any notification saying that my payment was declined and I'm just trying to make payment because I don't want to pay a late fee, when is not my fault maybe it was a system issue the administration was unhelpful they were just saying you should received an email and I showed ... read more
I moved out of Chatham courts and Reflections May 8 2022 and have and refund of $271.68, they told me I will receive it 30 days from the day I moved out. I followed up July and they told me the check was on my way. August came NO CHECK arrived. September came NO CHECK for refund arrived. Then came OCTOBER and they said it will arrive OCTOBER 15 but no CHECK arrived. It's now NOVEMEBER 1 and they still dodging me giving me the same verbatim, "WE WILL CHECK with CORPORATE OFFICE". GOD how long will I wait for the said check. I... read more
I am a resident at mercer crossing and recently this complex has been the victim to several criminal acts due NO SECURITY on the premises. The only "cameras" (because I have never seen any) are supposedly at the leasing office. I have had property as well as my car stolen in a place where I pay thousands of dollars to live. This complex is a billboard for criminals to come and do as they please. I spoke to the manager in the leasing office and was told that no matter where I go this will happen. FALSE. Security systems and p... read more
Business response:
Hello *****, Thank you for reaching out to Valiant. We are sincerely sorry to her about the situation. Our on-site team has reached out to you requesting the police report. Also, our team works with the Framers Brand PD and has two on-site police officers. You may contact the on-site police officers after hours by calling the office line. The team is aware of the situation and will try to prevent a break-in from happening in the future. The on-site team has offered you a discounted garage for the remainder of your lease. Ou... read more
hi im a former resident of the ************** Apartments, my recent lease specifically was with valiant residential and the complex was ******** Apartments. ive been leasing with DSA for 3 years. ive renewed and transferred complexes with them throughout that time. and ive never had an issue with any of my documents. this year I leased with ******** and my lease term was set to be over July 31st, 2022. I was informed by mail that I needed to either vacate or let them know if I was wanting to renew with them for another term.... read more
Business response:
Hello *******, We sincerely apologize for the issue you experienced. This was an error on our part, and we are correcting the issue. The rent charges have been reversed, and you will receive a deposit back. Again, we apologize for the inconvenience this has caused.
This place doesn't even deserve 1 star. I am so upset with how my friend and I were treated. I called to get/give information not knowing they weren't affiliated with the apt my friend rented. Anyhow, I spoke with a girl named Kaylee and she didn't even let me talk. She thought I was someone else which didn't matter because that still didn't give her the right to be ugly. I'm 9 months pregnant due next week and I was so infuriated at how rude she was. The next day my friend went in person (instructed by Kaylee) to get inform... read more
Business response:
Hi *****, I apologize that was your experience. That is not something our residents and guest are accustomed to. We would like to look into this issue. Can you please let me know the name of the apartment community? We look forward to hearing from you.
Frequently asked questions about Sierra Gardens
How is Sierra Gardens rated?
Sierra Gardens has a 2.8 star rating with 319 reviews.
When is Sierra Gardens open?
Sierra Gardens is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com