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Sierra Gardens
- Residential Leasing
- Fort Worth, TX
About this business
Sierra Gardens Apartment Homes, where relaxed neighborhood living meets urban conveniences in the heart of Fort Worth, Texas. Located just minutes away from I-30, our residents appreciate an easy commute to Downtown Fort Worth, TCU, UNT Health Science Center, Cook Children's Medical Center and the Fort Worth Cultural District. Living at Sierra Gardens means you can enjoy a contemporary lifestyle- from our Resident Center with Billiards, Foosball and Wi-Fi to our resort-style pools and unique floor plans. As a resident, your ... read more
Location details
2200 Taxco Rd, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Valiant Residential, particularly their property Holly Oaks Apartments in Weatherford, Texas do not care about their residents whatsoever. I have lived in an apartment at Holly Oaks Since February 2022 to present (August 2022) with no heating or cooling. My apartment's A/C unit needs a part that is "on backorder". Temperatures range from the low 50's to the high 80's. Natasha *****, the on site manager is completely rude and actually will berate you if you file a maintenance request. I have NEVER gotten my A/C unit fixed - t... read more
Business response:
Hello ******, Our team has investigated the complaint and has found that you are not a resident of this community. Also, there are not any records of maintenance requests for these issues. - Valiant Residential
I currently reside at Skyline Farmer's Market and have been back and forth to the leasing office and made several calls including the corporate number. There is a vibration coming from below me, disrupting my sleep and my daily activities in my apartment as my bed, sofa, island, tub, and everything else is vibrating... despite several conversations and asking for a resolution nothing has been done over the span of going on 2 months.. I have been told several times that I would hear back from a regional manager and have heard... read more
I been living at Ascent North Apartment for almost two years I have seen a lot of problems with this company they don't care about the residents the gates always broke people runs in to them when manager come down from Dallas Texas she doesn't keep her promise if not going to do what you say why said it the air condition has been leaking water and it has as smell I wouldn't tell my friends or family about these Apartment all they want is money a lie can't make it through the door
I've been living at The Boulders for over 10 years a lot has changed in the last 4 months. We no longer have security and covered parking is a complete nightmare. The property standards have really went down hill. We have vehicles being broken into and weird people working the complex late at night. The office staff seems to be clueless about everything, unlike the previous management company we have no point of contact for the new management team. My Rent increased by $150 per month yet we don't have security or tenant acco... read more
I have lived at encore at hometown for the last year. The apartments boasted a club house, pool, gym and secured access, so when I chose to move to this community I felt as me and my young child would be safe (single mom)... the month after I moved in a storm knocked power out of the building and since then every door in my building has been zip tied open as they have refused to fix the issue, and with out zip thing the doors open you have no access to your apartment. So what we are told is secure access is wide open. On top... read more
Business response:
********, I am sorry to hear of the concerns you expressed about Encore at Hometown. I have reached out to speak with you, but have not been able to get through or leave a voicemail due to the mailbox being full. I reached out via email today and hope we can set up a meeting in the near future. We appreciate you bringing your concerns to us and giving us the opportunity to turn your experience around. I look forward to hearing from you.
The valiant property Northpoint villas in fort worth are incredibly dangerous, especially to those with families. Among many issues I recently had to ask the front office to control their tenant living above me, after they contacted the tenant, the tenant came to my front door while I was working and started banging on the door while my 7-year-old child with special needs was also home. This person aggressively yelled at me trying to instigate a physical altercation. After filing complaints with the front office someone woul... read more
Business response:
Dear *********, Thank you for your correspondence, we were in receipt of your letter via fax on 3/31/22 stating you had in fact moved out of our community Northpoint Villas, additionally we received your keys in the mail this past week. We tried to reach out via phone and email to confirm the move out and discuss the final charges and the waived lease termination fees but did not receive a return call. We show a zero balance on your account and have released you from your lease contract as of 3/31/22 due to the circumstance... read more
I have been living at a Valiant property for almost six months now. I feel deeply unsafe living here. On a weekly basis, we have homeless men sleeping in our hallway. There have also been many instances of feces left for at least a week on hall floors. I have spoken with the building manager, about this many times and she claims that Valiant does not have enough funds to increase security systems. I am confused by this statement as thousands of dollars have recently been spent to paint a mural on the building and put cabanas... read more
The new on-site staff is extremely rude, and unprofessional in the way they talk to residents. I have lived at ********** ***** in San Antonio for almost 3 years, and have never had a problem until the new management took over about 3 months ago. We pay a decent amount of money to live there, and it doesn't show. The lack of communication from them is ridiculous, and when they do respond it's never nice. They point fingers left and right, and take no blame for anything. Solutions are never given either. I was so happy here b... read more
Business response:
Dear Ms. ****** At Valiant Residential, we strive to provide a pleasant and positive living experience in our communities. We also know the importance of stellar customer service and communication as well, and understand how this may have affected your perception of the community. After reading this review, our team has internally reviewed the matter in an attempt to provide clarity and resolution. Our community management team has documents supporting various interactions with you, and we maintain that our team has taken t... read more
I lived in Valiant Residential's *********** Apartments in Rockwall, TX from August 2020 to September 2021. It was truly a horrendous experience. I put in at least a dozen pest control requests for the dozens of roaches and rats in the walls. Everything was cheap and old and they simply painted white over everything. I paid $1285 a month to live in less than optimal conditions. My neighbors had it worse. The manager accused them of smoking marijuana on the property, which they did not, and attempted to force them to move out... read more
Business response:
Dear ******, At Valiant Residential, we strive to offer our residents a pleasant and positive living experience in our communities. After reading your BBB review, we understand that the situation surrounding pest control, maintenance, and various charges have resulted in a less than positive outlook. Please be assured that Valiant Residential thoroughly evaluates all BBB complaints and reviews in order to provide clarity and mutual resolution on the matters presented. Our community management team took actions with various ... read more
Frequently asked questions about Sierra Gardens
How is Sierra Gardens rated?
Sierra Gardens has a 2.8 star rating with 319 reviews.
When is Sierra Gardens open?
Sierra Gardens is closed now. It will open at 9:00 a.m.
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