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Shop.com
- Other
- Miami
About this business
Location details
Miami, 33137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
scammed via Glorious nation via shop.com
Business response:
Hi Jack, we are so sorry to hear that. Could you please send us a direct message so we can get more information from you? We do whatever we can to make sure our customers have a good experience.
commande passée le 24 septembre d une machine à pâtes, à ce jour toujours pas reçu et suivi inexistant....arnaque
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i got two wrong products, they basicly say it wasnt me it was the 3rd party, simm. and they want me to ship these back and pay for the shipping myself and wait around another month..i ordered bike tires because my tires were about to pop, i had to put these ones on..they know your not going to go threw all of that , its basicly giving you the finger. they mess up they should fix it not punish you for their mess up. usually any other place they would promptly replace the product and appolagize. not here, i will NEVER shop her... read more
Business response:
Hi Dana, we reached out to you directly on messages. We're very sorry to hear about your experience and strive to do what we can to make every shopper have a great experience. I will be looking forward to hearing from you to see if we can get this resolved!
Very unfortunate experience. Buyer beware. Received fraudulent product from a seller (Perfume Worldwide). Contacted seller, they deny sending scam products. Contacted shop.com expecting they would assist in making it right since I purchased other products through them with no problems and this is only return I attempted. Had to call many times and speak to at least three different people who didn’t follow up with me as they promised so i had to keep calling but for nothing. They are backing seller claiming that due to COVID-... read more
Business response:
Hello, we are so sorry to hear about this negative experience. If you don't mind, please send us a direct message. We would like to see if we can help make this right. We strive to see that everyone has a pleasant experience on SHOP. Again, we are so sorry!
UPDATE: After posting this, someone from SHOP.COM immediately reached out to me and helped to get this issue fully resolved. I was refunded and given a very kind apology for the trouble. Thank you SHOP.COM! Very unfortunate experience. Buyer beware. Received fraudulent product from a seller (Perfume Worldwide). Contacted seller, they deny sending scam products. Contacted shop.com expecting they would assist in making it right since I purchased other products through them with no problems and this is only return I attempted. ... read more
Business response:
Hello, we are so sorry to hear about this negative experience. If you don't mind, please send us a direct message. We would like to see if we can help make this right. We strive to see that everyone has a pleasant experience on SHOP. Again, we are so sorry!
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Hi, I had written in 10 times already!!! Can someone get back to me? I had subscribed to Zoom, thru shop.com and till date, my account is still the basic one and not the enterprise one, as what I had purchased. Account No. 50569933 Personal Meeting ID 584 546 6317 User Type BasicLearn More Upgrade Capacity Meeting 500 Learn More What is happening? Can someone pls call me!!! This has been going on for more than 2 weeks!!!!
Business response:
Hi Jacky, have you reached out to UnFranchise Services? We sent a direct message with the contact info. I will look into this in the morning. So sorry for all the frustration!
Frequently asked questions about Shop.com
How is Shop.com rated?
Shop.com has a 4.7 star rating with 448 reviews.
When is Shop.com open?
Shop.com is open now. It will close at 6:00 p.m.
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