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Sherwood Crossing
- Residential Leasing
- Ilchester, MD
About this business
Location details
6731 Old Waterloo Rd, Ilchester, MD, 21075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Community is family friendly and quiet. You hardly hear any noise on the community even when children are playing outside. Neighbors are friendly.
Business response:
Thank you for sharing! We’re happy to hear you enjoy the quiet, family-friendly atmosphere and friendly neighbors. It’s great to know the community stays peaceful while still being a place where kids can play and families can feel at home. We appreciate you being part of our community! The Sherwood Team.
Verified Renter The apartment started off with several items being broken, dated, or difficult to use. It took several days to get a toilet repaired, so I have not placed a ticket for the other items in the apartment to receive attention, but I plan to in the future. The ticket I did open was not updated, which resulted in maintenance showing up twice unexpectedly. The residence team at the front office seems nice, however.
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the condition of the apartment upon move-in and for the delay in repairing the toilet. We understand how frustrating that experience must have been and regret any inconvenience it caused. We also apologize for the lack of communication and unexpected maintenance visits related to your service ticket. This is not the level of coordination or transparency we aim to provide, and we are actively working to improve our maintenance tracking and commun... read more
Verified Renter Since I moved in three years ago, I’ve had nothing but great experiences with staff maintenance men. I actually have a good connection with one of those.
Business response:
Thank you for your continued residency and for sharing your experience! We’re so happy to hear that you’ve had consistently positive interactions with our maintenance team over the years. Building strong connections with our residents is something we truly value, and we appreciate you being a part of our community. The Sherwood Crossing Team.
Verified Renter Very quiet, and kids friendly. The landscape is well kept and maintained. The office staff is very friendly and helpful. The pool and the gyml is also well kept. Adequate parking and pet friendly.
Business response:
Thank you for your wonderful feedback! We’re delighted to hear that you enjoy the quiet, family-friendly atmosphere and appreciate our well-maintained landscaping, amenities, and pet-friendly environment. It’s especially great to know our office staff has been helpful and welcoming. We truly appreciate you taking the time to share your experience and are glad to have you as part of our community! The Sherwood Crossing Team.
Verified Renter Overall I like the apartment and appearance. Mailboxes could use updating. But I definitely like the place.
Business response:
Thank you for taking the time to write a review, we appreciate all feed back. The Sherwood Crossing Team.
Verified Renter Love the experience and the walk through was very enjoyable. The staff were pleasant and kind. The process was smooth and convenient. I would refer anyone.
Business response:
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the walkthrough and had a smooth, convenient experience. Our team truly appreciates your recommendation, and we look forward to welcoming you again. The Sherwood Crossing Team.
Verified Renter Living at Sherwood Apartments has truly been a great experience for me and my family. From the day we moved in, the community has felt safe, quiet, and very well-maintained. The management team is responsive, friendly, and always willing to assist whenever something comes up. One thing I really appreciate is how clean the property is kept—hallways, outdoor spaces, and common areas are always in great condition. Maintenance requests are handled quickly and professionally, and the staff does a fantastic job res... read more
Business response:
Thank you so much for taking the time to share your experience at Sherwood Apartments. We’re truly happy to hear that you and your family feel safe, comfortable, and at home in our community. Maintaining a clean, peaceful, and welcoming environment is very important to us, and it means a lot to know our efforts are being noticed. We especially appreciate your kind words about our management and maintenance teams. Providing prompt, professional service is a top priority, and we’ll be sure to pass along your thanks to the main... read more
Verified Renter Good location. Close to all major outlets. Frequent maintenance issues happen but they resolve in timely manner. Overall its a decent choice.
Business response:
Thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying the convenient location and easy access to major outlets. We also appreciate your note regarding maintenance. While issues can occur from time to time, we’re happy to know that our team has been able to resolve them for you in a timely manner. Your feedback helps us continue improving, and we’re grateful to have you as part of our community. If there’s anything we can ever assist you with, please don’t hesitate to reach out. The She... read more
Verified Renter Very quiet neighborhood. Seems like a small maintenance team, so sometimes service requests take awhile to get resolved. Close to a lot of great places to shop/dine.
Business response:
Thank you for sharing your feedback with us! We’re glad to hear you’re enjoying the quiet neighborhood and the convenience of being close to great shopping and dining options. We also appreciate your patience and understanding regarding maintenance response times. While our maintenance team is small, they work hard to complete each request thoroughly and as quickly as possible. We are continuously looking for ways to improve efficiency so residents receive timely service. If there’s ever anything we can assist you with, plea... read more
Frequently asked questions about Sherwood Crossing
How is Sherwood Crossing rated?
Sherwood Crossing has a 3.8 star rating with 776 reviews.
When is Sherwood Crossing open?
Sherwood Crossing is closed now. It will open tomorrow at 8:00 a.m.
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