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Sherwood Crossing
- Residential Leasing
- Ilchester, MD
About this business
Location details
6731 Old Waterloo Rd, Ilchester, MD, 21075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Really great neighborhood, everyone is very friendly! My family and I have really enjoyed living here for the past few months! Management does a really good job with communication whenever something happens within the community. Maintenance responds quickly and makes sure to fix whatever needs to be fixed.
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that you and your family have been enjoying the community and that you’ve felt welcomed by your neighbors. It’s wonderful to know that our management team’s communication and our maintenance team’s quick response have made a positive impact on your stay. We truly appreciate having you as part of our community, and we’re always here if you need anything! The Sherwood Crossing Team.
Verified Renter I have enjoyed my apartment life in Sherwood Crossing. In today's world stuff happens to people, which is beyond the control of those affected by "stuff." The bottom line still equates to Sherwood Crossing being an enjoying place to reside for me.
Verified Renter Inept management.
Business response:
We would like the opportunity to address your concerns. Please reach out to us directly at (410) 246-1724 when you have a chance. Thank you, and we look forward to hearing from you.
Verified Renter Things have been great so far. The move in experience was smooth, and maintenance was easy to work with. There was a little bit of a mix-up with when I'd be moving in, but it was no big deal.
Business response:
We’re so glad to hear how much you appreciate Armando—he truly is a rockstar on our team. Your kind words mean a lot to us, and we’ll definitely make sure he knows how much of a difference he makes for our residents. Thanks the Sherwood Crossing community!
Verified Renter Very nice neighborhood apartments are very nice and spacious so far I'm really enjoying living here and the prices aren't so bad either I would definitely recommend to anyone looking for an apartment
Business response:
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your apartment and the neighborhood. It’s great to know our spacious homes and community are making a positive difference for you. We really appreciate your recommendation! The Sherwood Crossing Team.
Verified Renter Maintenance need to learn how to do the most common part of their job which is follow up or check up and making sure they complete the work order before closing a ticket.
Business response:
Thank you for your feedback. We sincerely apologize for the experience you had with our maintenance team. Following up and ensuring work orders are fully completed is very important to us, and we will address this with our team to make sure it doesn’t happen again. Your input helps us improve, and we appreciate you bringing this to our attention. The Sherwood Crossing Team.
Verified Renter So far so good. I love how it’s nice and quiet food spots are close and Columbia mall is close by. Staff are very helpful whenever I go in for questions. And one of my favorite is the gym is open 24/7
Business response:
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the quiet atmosphere, convenient location, and our 24/7 gym. Our team takes pride in being helpful, so it’s wonderful to know it makes a difference for you. We truly appreciate your feedback and look forward to continuing to make your experience a great one! The Sherwood Crossing Team.
Classic management company woes The property and location are fine. The issues of course come from management cutting corners. Lack of preventative maintenance, yes. What's grinding my gears in particular is that we have been charged a "damage waiver fee" for over a year now despite having renter's insurance without lapse. We've visited the office, talked on the phone, emailed about it, followed every instruction, sent our proof of insurance over a dozen times. They never stop charging us this fee. I feel gaslighted but I th... read more
Business response:
Anonymous reviewer, we certainly hope for the chance to resolve your concerns as an existing resident. Please visit our office or shoot us an email to get this matter addressed with our third party team who can assist with official opt out instructions/support. We typically provide these detailed instructions upon move in to ensure residents know how to opt out and who to contact to ensure fees are waived once proof of policy is reviewed.
Verified Renter Staff are very friendly. My rental agent did a great job responding to my emails and questions. I'm excited to use the gym and attend social events.
Business response:
Thank you for taking the time to leave us a review! We genuinely appreciate your feedback and are grateful for your support. The Sherwood Crossing Team.
Frequently asked questions about Sherwood Crossing
How is Sherwood Crossing rated?
Sherwood Crossing has a 3.8 star rating with 776 reviews.
When is Sherwood Crossing open?
Sherwood Crossing is closed now. It will open tomorrow at 8:00 a.m.
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