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Sheraton New York Hotel & Towers

3.8

About this business

Sheraton Times Square is a modern hotel located in the heart of Midtown Manhattan, steps away from Times Square and Central Park. Enjoy well-appointed accommodations, two on-site dining destinations, and a state-of-the-art fitness center. 

Location details

811 7th Ave, W 53rd St, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.812,218 reviews
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Toni Albertson's profile image
Toni Albertson 
8 years ago

The new elevator system is horrendous and dangerous. Made the stay unbearable. 

Meralys Teresa's profile image
Meralys Teresa 
8 years ago

Gorgeous and elegant �� i visit the hotel on February 2017... 

Wendy Dye's profile image
Wendy Dye 
8 years ago

We stayed 4 nights. Hotel was in a convenient location and clean. Hotel staff was friendly. My only complaint was the bed and room size. Very small. I could deal with the room being small. But the beds are not for more than one person 

Galo A Morquecho's profile image
Galo A Morquecho 
8 years ago

the best hotel in NYC if you're planning visiting New York this would be the best choice 

Florcita Espaillat's profile image
Florcita Espaillat 
8 years ago

Me encanto el lugar, amables atenciones y muy cálidas . Te puedes refugiar del frío y pasarla muy agradable . 

Suzanne Knecht's profile image
Suzanne Knecht 
8 years ago

Great staff, nice room, like the location. I'd stay again. 

Sara John's profile image
Sara John 
8 years ago

Stayed here for 6 nights with my husband. It was our honeymoon. We loved this hotel. Very clean room, clean bedding and very well presented. We were really happy with our time at the hotel. Reading some of these reviews we've been quite shocked as this has no reflection to our time in New York. It's central to everything we needed and wanted to do. Although we didn't eat in the hotel as we wanted to experience other restaurants, the food smelt great and to be honest there were a lot of customers eating/drinking everyday in t... read more

Melonie Rogers's profile image
Melonie Rogers 
8 years ago

It was a nice hotel and great location just don't touch the mini bar. 

Jennifer Michelle's profile image
Jennifer Michelle 
8 years ago

Price was good but they nickel and dime you for everything. In addition website says "parking surcharge" the front desk stated they do not honor that and we had to pay full price for parking. Custodians were rude, one yelled at us as we entered our room the first day, stating she hadn't vacuumed the floor yet and they should not have given us our key passes. Halls were dirty you could see where the cleaning staff started and stopped. We also were not provided with enough towels for the four people staying in the room. Will n... read more

Frequently asked questions about Sheraton New York Hotel & Towers

How is Sheraton New York Hotel & Towers rated?

Sheraton New York Hotel & Towers has a 3.8 star rating with 12,218 reviews. 

When is Sheraton New York Hotel & Towers open?

Sheraton New York Hotel & Towers is closed now. It will open at 9:00 a.m. 

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